Client Integration Engineer

Company Description

When you’re one of us, you get to run with the best. For decades, we’ve been helping marketers from the world’s top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon’s best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon India is now Great Place to Work-Certified™. Epsilon has also been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. For more information, visit epsilon.com/apac or our LinkedIn page.

Job Description

The Client Integration Engineer role is a unique hybrid of engineering, consulting, and technical account management responsibilities. It requires understanding clients’ marketing goals and tailoring CJ Affiliate’s technology to achieve those goals. Along the way, you’ll have the opportunity to solve challenging technical problems while working with some of the biggest names in advertising.

This is not a “behind the scenes” role. Once you are trained on our platform and tools, you will quickly start working directly on client issues and with our cross-functional teams. You will be involved at all stages of the client lifecycle from onboarding to maintenance. At the same time, you’ll have opportunities to impact how our teams work through tool development and process improvements.

Responsibilities:

• Integrate Clients into the CJ system: design, develop, and test technical solutions based on clients’ business requirements
• Collaborating with internal teams and technical SME’s to drive the execution and delivery of key technical client initiatives
• Identify process inefficiencies within department and collaborate with team members that would eliminate time costly errors in integration period.
• Help establish best practices across the enterprise and facilitate knowledge sharing on technical topics
• Test and troubleshoot client integrations and technical configurations
• Advise account teams and clients on specific features of platform setup
• Understand revenue impact of different product options

Qualifications

• Bachelor of Engineering, Computer Application, or similar Degree with 3+ Years of experience
• Ideal candidates will have an excellent business aptitude coupled with a strong technical background
• Excellent communication and client-facing skills, ability to convey technical aspects to a non-technical audience
• Strong attention to detail and delivery of high-quality results
• High level of expertise with web technologies, cookie, pixel tracking
• Strong command of JavaScript, SQL and hands-on programming experience 
• Knowledge of scripting languages (shell, python) is a plus
• Good to have knowledge of CSS, HTML, JavaScript, Action Script, XML
• Good to have knowledge of Dreamweaver, Flash, Photoshop, InDesign
• Good to have knowledge of Web Layout and compliance 
• Prefer candidates with previous digital marketing experience, especially within the Display, Affiliate spaces and Travel Industry

Additional Information

Publicis Groupe Commitment to Diversity & Equity Policy:

Publicis Groupe is deeply committed to diversity and inclusion in spirit and in action at every level of the organization. It reflects our core values and embodies our purpose of building a great company enabling human potential. We have a deep-rooted appreciation for how diversity of thought drives innovation, and we ground that value in a culture of collaboration and connected thinking.

• Diversity & inclusion are business imperatives on which Publicis Groupe will not negotiate. While fostering a work environment that is inclusive of all talent is a collective responsibility, it is leadership’s job to nurture the career aspirations and goals of all our talent. Promoting gender equality starts at the top and the Groupe will not tolerate anyone speaking for our organization who does not value the importance of inclusion. Publicis Groupe works very hard to champion diversity and will continue to insist that each agency’s leadership be champions of both diversity and inclusion.
• Our Core values “ VIVA LA DIFFERENC’E is based on the very aspect of celebrating differences 
• Our strategy focuses on bringing together teams with diverse perspectives, disciplines, and experiences, because diversity of thought best serves our clients and their customers who they aspire to impact

Equal Employment Commitment:

1. We provide equal opportunities to all our employees and to all eligible applicants for employment in our company. We do not unfairly discriminate on any ground, including race, caste, religion, color, ancestry, marital status, gender, sexual orientation, age, nationality, ethnic origin, disability or any other category protected by applicable law.
2. When recruiting, developing and promoting our employees, our decisions will be based solely on performance, merit, competence and potential.
3. We shall have fair, transparent and clear employee policies which promote diversity and equality, in accordance with applicable law and other provisions of this Code. These policies shall provide for clear terms of employment, training, development and performance management.