Client Experience Specialist

Sorry, this job was removed at 02:35 p.m. (UTC) on Thursday, Sep 24, 2026
Hiring Remotely in United States
Remote
Entry level
Software
The Role
Helps clients identify and resolve issues through simple, transparent support. The role focuses on delivering an exceptional client experience, improving client outcomes, and saving clients time and money.
Summary Generated by Built In

The Client Experience team is responsible for helping our clients identify and resolve issues in a simple and transparent way. We fully understand that our client’s success is what makes us great. By doing business in this way, we deliver an exceptional experience, resulting in saved time and money for our clients.

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The Company
HQ: Atlanta, GA
106 Employees
Year Founded: 2011

What We Do

OnPay is a fast-growing software company that offers small businesses and accountants the best payroll in the cloud backed up by a team of helpful, friendly experts. And as a payroll service provider with more than 30 years of experience, we know how to get it right. Whether business owners have three employees or 1,000, OnPay makes payroll fast and easy. We also serve nonprofits, restaurants, religious organizations, and ag businesses without skipping a beat. Fair pricing without hidden costs has always been one of our hallmarks. OnPay may have gotten more powerful over the years, but our clients still get unlimited pay runs for hourly, salaried, tipped workers, and contractors for one low fee. Pay employees, automate tax payments and filings, and rely on OnPay's guarantee that everything will be error-free. PC magazine rates OnPay as "Excellent "saying, "It's an excellent choice for many small businesses, and even those with advanced needs."​ Entrepreneur's list of the best small business payroll solutions calls OnPay "an easy, quick, mobile-friendly system that doesn't require a steep learning curve."​ OnPay is much more than just payroll software. We're licensed health insurance brokers, and we offer fully-integrated 401(k) plans, wherever you do business. Plus we offer business-friendly, pay-as-you-go workers'​ compensation. OnPay continues to invest in improving customer experience and expanding our offerings to give small businesses unmatched levels of support. OnPay is headquartered in Atlanta. To find out more about careers with OnPay, please visit onpay.com/jobs-and-careers. For helpful videos, please subscribe to our YouTube channel at youtube.com/c/onpayinc.

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