Client Experience Associate, Advisor Growth

Posted 2 Days Ago
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Hiring Remotely in Irving, TX
In-Office or Remote
Junior
Fintech • Financial Services
Farther is a Generational Financial Institution unlocking greater wealth potential for clients.
The Role
As a Client Experience Associate, you will qualify leads, schedule meetings with advisors, manage outreach, and maintain records in HubSpot, driving improvements in client engagement.
Summary Generated by Built In
Company Description

Farther is a rapidly growing RIA that combines expert advisors with cutting-edge technology - delivering a comprehensive, tailored wealth management experience.

Farther’s founders are leaders and innovators from the private wealth industry who possess a unique blend of traditional wealth management, fintech, and technology production expertise. We’re backed by top-tier venture capital firms, fintech investors, and industry leaders.

Joining Farther means joining a collaborative team of entrepreneurs who are passionate about helping their clients and our teammates achieve more. If you’re the type who breaks through walls to get things done the right way, we want to build the future of wealth management with you.

The Role

Join Farther's client concierge team as the critical first point of contact for potential clients nationwide. You'll connect individuals with our wealth advisors while qualifying leads to ensure quality meetings.
As a Client Experience Associate on our rapidly scaling Lead Generation team, you'll be instrumental in our continued expansion. Farther manages over $3 billion in assets and was recently named to the 2024 Fintech Innovation 50. This is a ground-floor opportunity to grow with a team that's a major focus for our executive leadership.

Your Impact
  • Serve as the first point of contact for inbound leads via phone, email, SMS, and live chat
  • Qualify potential clients to determine fit before scheduling meetings with advisors
  • Make daily outreach calls to prospects through our multi-day engagement campaigns
  • Proactively manage your pipeline and prevent opportunities from falling through the cracks
  • Partner closely with sales leadership and the head of Client Acquisition on a close-knit team to optimize a client’s journey to joining Farther
  • Track all interactions and maintain detailed records in HubSpot
  • Drive process improvements through thoughtful feedback and innovation
The Ideal Match
  • 2+ years of sales experience, preferably in financial services
  • Natural go-getter attitude with a bias for action - you see every prospect as an opportunity
  • Strong communication skills and engaging phone presence
  • Self-motivated and comfortable working independently
  • Detail-oriented with excellent organizational and time management skills
  • Comfortable with fast-paced, high-growth startup environments
  • CRM experience required (HubSpot experience is a plus)
Bonus Points
  • Background in wealth management or financial services
  • Track record of exceeding sales metrics
  • Adaptability and quick learning in evolving processes
Why Join Us
  • Competitive comp package that rewards impact
  • Work alongside some of the brightest minds in fintech
  • Ground-floor opportunity at a fast-scaling startup
  • Chart your own growth path as we expand
  • Full health benefits + 401(k) matching & Roth options
  • Unlimited PTO

Top Skills

CRM
Hubspot
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The Company
HQ: San Francisco, CA
530 Employees
Year Founded: 2019

What We Do

Farther is the intelligent wealth management firm that's redefining the industry by combining proprietary technology with expert financial advisor guidance. We're building a generational financial institution that empowers advisors to focus on what matters most - they're clients and growing their business - while our all-in-one platform handles the back-office complexity.

Our comprehensive wealth management platform offers clients a unified view of their entire financial lives through a single login, while advisors gain access to advanced tools for building personalized, tax-optimized portfolios. We provide access to extensive public strategies and alternative investments, plus our own Farther Asset Management products alongside offerings from BlackRock, Vanguard, and Fidelity.

Named the #1 fastest-growing financial services firm in America by Inc. Magazine with 11,968% revenue growth over three years, we've achieved over $13 billion in recruited assets and are backed by $118M in funding, including a Series C led by CapitalG (Google's growth fund). With 400+ employees across offices in New York, Dallas, and San Francisco, we're scaling rapidly while maintaining our commitment to innovation and excellence.

Why Work With Us

We're building a generational financial institution and a mission-driven team through our CARE values: Communication, Action, Respect, and Excellence. Named to Inc. Best Workplaces two years running, we offer comprehensive benefits like $0 health coverage, immediate 3% 401(k), unlimited PTO, and quarterly recognition programs.

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