The Role
About us:
We are a community of visionary innovators, dedicated to providing pioneering software and consultancy services to financial institutions, trading firms, central banks, governments, and corporations around the world. We strive to simplify the way people work. We do that by providing workflow and process automation software, as well as providing real-time data and business intelligence to help people make better decisions. We are 13,000+ employees, we operate globally with 60+ global offices, and we serve over 4,800+ customers worldwide.
We are looking for talented professionals for the role of Client Executive in Cedacri’s Commercial team. Selected candidates will be placed in a dynamic and innovative environment and will collaborate with cross-functional teams to achieve business objectives.
Your role:
Your key duties and responsibilities
• Interact and nurture relationships with clients, while ensuring their needs are met in the best interest of the clients and the Company.
• Develop a Strategic Account Plan for the Clients of the assigned territory, analyzing for each of them the market context, the main challenges and opportunities, the execution capabilities, and mapping Cedacri’s products and services that can support their business transformation roadmap.
• Position Cedacri as a key partner for each Client while they develop their long-term Strategic Plan.
• Detail Unique Value Propositions for each client by working with methos and consultative selling skills to the map of each client detailed processes, to be relevant in the partnership Cedacri can build with them.
• Identify and qualify up-selling and cross-selling opportunities
• Collaborate with the sales team and the other functions within the Company (i.e., Operations, Products, Finance, Procurement, Legal).
• Manage a portfolio of business opportunities that matches the growth ambition of Cedacri on the assigned territory and orchestrate the commercial activities to move the opportunities into real business and delivery activities in a timely manner.
• Qualify opportunities that are matching your clients’ needs and are leveraging current and future Cedacri’s capabilities.
• Deliver proposals with high quality standards and in a timely manner.
• Keep records and maintain documentation of client interactions
• Contribute to manage all the commercial documentation according to ION standard templates and processes
• Meet financial objectives on the assigned territory in terms of Pipeline, Intake, Revenue.
• Meet Customer Satisfaction objectives on the assigned territory.
• Ensure diligence and thoroughness for both internal and external communications, analysis, and processes.
• Actively participate to Contracts’ renewal processes, contributing to the right understanding of each assigned Client of the value of standardized, clear T&Cs.
• Participate to the strategic shift of Cedacri, by supporting the transition process of the company’s service model towards a Product based model according to ION Groups’ vision.
Other duties
We might ask you to perform other tasks and duties as your role expands.
Your skills, experience, and qualifications required.
· Master’s degree in management, Engineering or in a quantitative field (with honors).
· Proven experience in leading consulting companies (Big Four / IT Consulting / Strategy).
· Strong FSI/Core Banking skills.
· High commercial acumen and strong interpersonal skills.
· Consultative Selling capabilities.
· Excellent knowledge of the Italian and English language.
What we offer:
Permanent employment contract.
Location:
Milan
Important notes:
According to the Italian Law (L.68/99) please note that candidates from the disability list will be given priority.
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The Company
What We Do
Serving Luxembourg's IT needs since 2002, ION Group has focused its activities on 3 pillars: ION Home: IT services for home users. - Computer repair and maintenance - Network Setup - Internet Setup - Email and Hosting Services ION Pro: Maintenance for small and medium businesses - Server maintenance and setup - Network configuration and security - Workstation - Server and services hosting and housing ION Development - Website design and development - Custom application development (Web, Mobile, iOS, Android) - OpenSource software modifications
