CLA (CliftonLarsonAllen)

Client Engagement Consultant, Payroll Systems

Posted 7 Days Ago

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16 Locations

In-Office

Senior level

Consulting

The Role

Manage client relationships and payroll implementation projects from discovery and demonstrations through system setup, handoff, and completion. Lead clients and internal stakeholders, manage timelines and milestones, troubleshoot implementation issues, document system customizations, and improve processes. The role requires strong HCM and payroll expertise, analytical skills, knowledge of payroll regulations, and proficiency with Microsoft Office.

Summary Generated by Built In

We recognize that not everyone wants to grow their career paths in the same way. That’s why CLA exists to create opportunities. With 8500 employees and over 130 offices nationwide, We promise to know you and help you!

CLA is currently hiring for a Client Engagement Consultant for our Talent Solutions - HR Systems & Payroll (HRSP) practice. This role is responsible for building and maintaining positive relationships with payroll implementation clients. They serve as the main point of contact for clients, understanding their needs and objectives, and providing appropriate solutions and support. They collaborate with internal teams to understand client needs, develop strategies, and deliver solutions that meet client objectives.

Essential Job Functions:

Lead team members, clients, and internal stakeholders through the entire sales and implementation process, including inbound marketing opportunities, discovery meetings, client demonstrations, and system setup.
Manage new client activities as it relates to payroll implementation.
Oversee project handoff to payroll processing team.
Manage project timeline, ensuring that all milestones are met, and the implementation is completed on schedule.
Troubleshoot and resolve any issues that arise during the implementation process.
Oversee detailed documentation of the implementation process and any customizations made to the system.
Continuously improve implementation processes and procedures to enhance efficiency and client satisfaction.

Job Requirements:

Experience: 7 years payroll or HCMS experience required. ADP Workforce Now payroll experience is highly preferred.
Education: Bachelor's degree is required. Combination of relevant experience, education, and training may be accepted in lieu of degree
Certifications: CPP, PHR, SPHR, SHRM-CP, or SHRM-SCP preferred.
Technical Competencies: Strong understanding of HCM/payroll. Excellent analytical and problem-solving skills. Proficiency with Microsoft Office products (Word, Excel, Outlook, etc). Knowledge of payroll regulations and compliance requirements. Strong analytical and problem-solving skills.

Our Perks...

Flexible PTO (designed to offer flexible time away for you!)
Up to 12 weeks paid parental leave.
Paid Volunteer Time Off.
Mental health coverage.
Quarterly Wellness stipend.
Fertility benefits.
Complete list of benefits here.

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Wellness at CLA

To support our CLA family members, we focus on their physical, financial, social, and emotional well-being and offer comprehensive benefit options that include health, dental, vision, 401k and much more.

To view a complete list of benefits, click here.

Skills Required

Seven years of payroll or HCMS experience
Bachelor’s degree, or equivalent combination of relevant experience, education, and training
Strong understanding of HCM and payroll systems
Excellent analytical and problem-solving skills
Proficiency with Microsoft Office, including Word, Excel, and Outlook
Knowledge of payroll regulations and compliance requirements
ADP Workforce Now payroll experience
CPP, PHR, SPHR, SHRM-CP, or SHRM-SCP certification

CLA (CliftonLarsonAllen) Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CLA (CliftonLarsonAllen) and has not been reviewed or approved by CLA (CliftonLarsonAllen).

Wellbeing & Lifestyle Benefits — Wellness resources are positioned as a differentiator, including a recurring wellness stipend and expanded mental-health support options. Flexible work arrangements such as work-from-home and flex time are also framed as meaningful non-cash rewards.
Parental & Family Support — Family-building support is broad, including paid parental leave, adoption assistance, and fertility benefits. Additional programs like support for nursing parents who travel further strengthen the family benefits set.
Retirement Support — Retirement benefits include a 401(k) match and profit sharing, with vesting time reportedly reduced in recent updates. This provides a clearer long-term value component beyond base pay.