Client Director

Posted 18 Days Ago
Easy Apply
Hiring Remotely in United States
Remote
125K-195K Annually
Senior level
Agency • Digital Media • Consulting
The Role
The Client Director will build long-term relationships with financial services clients, pitch new business, and oversee media solution delivery. Responsibilities include strategic growth planning, stakeholder engagement, and performance reporting.
Summary Generated by Built In

We are Brainlabs, the High-Performance media agency, on a mission to become the world's biggest and best independent media agency. We plan and buy media that delivers profitable and sustained business impact. And what’s our formula? Superteams of Brainlabbers, fueled by data and enabled by technology.

Brainlabs has always been a culture-first company. In fact, from the very beginnings of the agency a set of shared principles, philosophies and values was documented in The Brainlabs Handbook, helping us create our unique culture.

As with everything here we always seek to adapt and improve so The Brainlabs Handbook has been fine-tuned to become The Brainlabs Culture Code.

This Culture Code consists of 12 codes that talk to what it means to be a Brainlabber. It’s a joint commitment to continuous development and creating a company that we can all be proud of, where Brainlabbers can turn up to do great work, make great friends and win together.

You can read The Brainlabs Culture Code in full here.

So you’re interested in becoming a Client Director? Let's dive into what that means:

Role type: Full-time

Team: Client Leadership

Reporting to: Client Partner

Location: New York City, New York

Work Authorization: Must be eligible to work in the United States.

What we're looking forWe are looking for a Client Director as part of our Finance client vertical. This role supports Brainlabs in building high-value, long-term relationships with financial services clients. You represent Brainlabs as a ‘window’ through which excellent media solutions are delivered, helping run accounts by owning your own flawless execution.
 
In this role you will:
  • Help to pitch and win new clients in the finance category
  • Work to deliver strategic client growth plans for your clients, making sure you and the team deliver excellent work at all times
  • Really understand your client business and ensure the SOW is fulfilled, actively integrating a range of Brainlabs' services into holistic solutions
  • Develop your portfolio of client case studies and articles promoting Brainlabs solutions.
  • Actively anticipate client challenges and tailor optimum solutions.
  • Act as a first point of contact for mid-level + client stakeholders as identified and build those relationships
  • Guide forecasting, annual planning, measurement, and reporting conversations
We’re looking for someone who:
  • Has 6+ years experience of delivering full service media solutions to clients within your vertical specialisation.
  • Has proven client leadership skills and already be a trusted advisor to a number of clients.
  • Has developing knowledge of how marketing and cross-media (channels) directly drives specific client KPIs.
  • Is a great storyteller and presenter with proven pitch experience.
  • Is a brilliant communicator, relationship builder and capable of translating challenges into real media solutions
  • Has owned channel strategy and/or come from planning & strategy background
  • Is a natural problem solver who enjoys providing solutions for clients
  • Has a developing knowledge of how end-to-end full-service media agencies deliver integrated solutions that solve your clients challenges.
  • Has presented performance insights, audience approach, and executive updates to client stakeholders
And this is what success looks like in the role:
  • You will live our culture code every day!
  • You’ll become an indispensable trusted, strategic adviser to your client stakeholders.
  • Award wins for your client solutions
  • Client scorecard index of 110+
  • Internal profitability & revenue metrics hit
  • A growing portfolio of revenue across your client or portfolio of clients
  • Evidence of broad revenue sources for your client via multiple Brainlabs' products
  • Increasing profile in the media world in your sector/marketing prompting Brainlabs and your client success
  • Be revenue hungry and pitch successfully
  • Make your client stakeholders famous and successful!
Current position range
$125,000$195,000 USD

What happens next?

We know searching for a job is tough and that you want to find the best career and employer for you. We also want to ensure that this position is the best fit for both you and us. Therefore, you will participate in a comprehensive interview process that includes skills interviews with our team. The goal of this process is to allow you to get to know us as we learn more about you.

Brainlabs actively seeks and encourages applications from candidates with diverse backgrounds and identities. We are proud to be an equal opportunity workplace: we are committed to equal opportunity for all applicants and employees regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief, and marriage and civil partnerships. If you have a disability or special need that requires accommodation during the application process, please let us know!

Please note that we will never ask you to transfer cash or make any other payment to us in order to apply for a role or to work for Brainlabs. Any such asks are fraudulent and should be reported to the appropriate authorities in your area.

Top Skills

Cross-Media Channels
Marketing
Media Solutions
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The Company
Los Angeles, California
907 Employees

What We Do

Hi! We’re Brainlabs, a global digital-first media agency.

We win for our clients using our unique formula of testing, tech & talent.

Testing is in our DNA. We run millions of experiments to deliver remarkable marketing ROI.
We call it the Brainlabs Effect™

We’re experts in:
- Paid Search
- Programmatic
- Paid Social
- Influencer
- Data Strategy
- Data Science
- SEO
- CRO
- Creative
- GMP
- Retail media

We also offer consultancy and training along with our proprietary tech stack to supercharge performance.

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