Merkle

Client Director

Reposted 8 Days Ago

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Singapore

In-Office

Senior level

AdTech • Marketing Tech

The Role

The Client Director role involves managing client relationships, delivering services, identifying business opportunities, and leading team management to meet clients' marketing needs.

Summary Generated by Built In

The purpose of this role is to provide strategic recommendations and manage all resources to ensure the Client’s marketing needs are met. They are viewed as a trusted advisor to client, understands and articulates client business insights and leverages to contribute ways to move business forward, lead and monitor the day-to-day activities; proactively identify new business building insights and opportunities, manage, motivate and develop their team; work with other departments to develop and execute strategies that will build the Client’s business.

Job Description:

Key responsibilities:

Manages the Business – delivers the service proposition to clients and full end to end management of the business on individual clients
Relationship Management – owns the client relationships as per the defined relationship strategy for the client
Proactively Identifies Client Development Opportunities – flags specific client cross sell and upsell opportunities
Commercial and service ownership of client relationship – drives seamless delivery and profitability of account
Team Management – manages and motivates team around the clients objectives and culture

Location:

Singapore

Brand:

Iprospect

Time Type:

Full time

Contract Type:

Permanent

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The Company

Atlanta, GA

4,000 Employees

Year Founded: 1971

What We Do

Merkle is a leading technology-enabled, data-driven customer experience management (CXM) company. For over 30 years, Fortune 1,000 companies and leading nonprofit organizations have partnered with us to build and maximize the value of their customer portfolios. We work with world-class brands like Dell, T-Mobile, Samsung, GEICO, Regions, Kimberly-Clark, AARP, Lilly, Sanofi, NBC Universal, DIRECTV, American Cancer Society, Habitat for Humanity, and many others to build and execute customer-centric business strategies. With more than 9,600 smart, dedicated people in more than 50 offices around the world, we are still growing at a rate that outpaces the market, with 2019 net revenue of $1.1 billion.