Client Director

Landor is looking for a German speaking Client Director to join our Hamburg studio. Could this be you?  

We are Landor. 

World-leading brand specialists. 

Consulting. Design. Experience. 
​ 
Connecting business strategy to brand.​ 

Bringing every facet of brand to life.​ 

Creating brand-led experiences for talent & customers.​​ 

United in our drive to make a positive difference.​ 

Proudly part of WPP.​ 

We build brands, designed to transform.​ 

Our Landor Group also includes leaders in sonic branding amp,  

workspace & architectural design experts BDG 

and award-winning motion specialists ManvsMachine.​ 

What you’ll do 

• Client Relationship Management: Build strong, long-lasting partnerships with clients, acting as their trusted advisor and advocate within Landor. Manage a portfolio of client relationships, ensuring their overall health and output.
• Project Delivery: Be responsible for the delivery of client briefs, balancing strategic and creative excellence, ensuring all outputs are aligned and client expectations are managed throughout the process.
• Business Growth: Identify and pursue opportunities to grow existing business and add value to new business pursuits. Build project proposals, scopes of work, and manage resourcing.
• Team Leadership: Mentor junior team members, fostering a positive and productive work environment. Advocate for your internal project teams, supporting them through any challenges as needed.
• Financial Management: Manage client budgets, revenue, and profitability. Work with the finance team on reporting, invoicing, and debt collection.
• Communication: Communicate findings and recommendations clearly and compellingly in written, oral, and presentation forms. Ensure all client-facing materials are of the highest quality.

What you’ll need 

• Experience: Significant experience in a similar role, ideally within a brand or business consultancy with client leadership experience.
• Business Acumen: Comfortable managing stakeholders at varying levels up to Marcomms Leadership, with a polished business acumen.
• Project Management: Excellent project management and relationship building skills, across a portfolio of clients, with the ability to manage and feel comfortable with ambiguity and changing priorities.
• Strategic Thinking: Strategic with intellectual agility – can connect the dots, is able to input into and drive the strategic and creative work to ensure the client's brief is successfully answered, confidently recommending next steps in a clear course of action.
• Financial Savvy: Financially savvy – able to establish financial goals for the business and team members.
• Communication Skills: Excellent presentation and communication skills.
• Leadership Skills: Ability to manage and develop junior Client Services colleagues.
• Drive and Passion: Growth orientated with a focus on building long term relationships and growing business. Voracious hunger – for understanding the Landor offer, new information, for new business, for new ideas.
• Fluency in German (or to a professional level)

Our commitment to diversity and inclusion 

We believe diversity brings creativity, which is at the heart of everything we do. We are actively engaging in creating an environment free of discrimination.  

Landor is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, colour, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, gender identity or expression, sexual orientation or marital status. 

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