Client Data Specialist

Job Description
Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues.
Job Summary:
As a Client Data Specialist within JPMorgan Chase, you will be a key player in maintaining the company's robustness and resilience. Your role will be pivotal in promoting responsible growth of the firm, as you foresee new and emerging risks and utilize your expert judgement to address real-world challenges affecting our company, customers, and communities. You will be immersed in a culture that encourages innovative thinking, challenges the norm, and strives for top-tier performance.
Job Responsibilities:

• Understand and implement KYC standards, guidelines, policies, and procedures.
• Select, manage performance, and oversee the overall development of employees within their assigned team.
• Conduct analysis of daily/monthly metrics to track performance of individual team members over time to evaluate performance, learning, and capability.
• Effectively address any issues that might be escalated by either internal or external customers.
• Drive process improvements and implement process changes as necessary.
• Create an effective and efficient team through continuous communication, timely feedback, and appropriate supervisory practices.
• Manage priorities across the wider function.

Required Qualifications, Skills and Capabilities:

• Bachelor's Degree or Graduate Degree
• Minimum 2 years experience in the Financial Services industry with a demonstrated track-record of delivery and/or relevant experience in Compliance, Corporate KYC, AML and Screening
• Strong research, analytical, and comprehension skills with the ability to analyze large amounts of data
• Outstanding client management, partnership building, leadership, and direct experience of dealing with multiple stakeholders at one time
• Candidate must have strong written/verbal communication, and analytical skills with the ability to work independently on multiple assignments in a deadline driven, regulatory environment
• Demonstrate cross line of business knowledge of banking systems and products
• Strong interpersonal and verbal/written communication skills

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.