The Role
Provide front-desk patient care: check patients in/out, answer phones, schedule appointments, take payments, maintain product displays and a welcoming reception area, educate patients about products/services, and perform administrative tasks using electronic patient records.
Summary Generated by Built In
Skin Pharm was built on the belief that when we take care, we feel confident. From our treatments and clinical product line to each team member we hire, every aspect of our brand empowers others to feel good in their skin. We’re looking for a full-time Client Coordinator to join our team in Scottsdale, AZ, opening in January 2027!
ABOUT THE JOB
Client Coordinators work in the front office to help check patients in and out, provide product and service information, take payments and schedule future appointments. You’ll facilitate all aspects of the Skin Pharm experience for our patients, both existing and new!
Additional duties include answering phones, performing a variety of administration tasks and ensuring the front room is clean and welcoming. Our Client Coordinators are also responsible for re-organizing products as patients shop and placing furniture back in its original place.
ABOUT YOU
You must have excellent written and verbal communication skills, as you will interact daily with patients of the practice. You should also be proficient in office software, as you will need to enter information on payments and electronic patient records system. You must also be able to take direction and work independently. Organizational and multitasking skills are essential in this role. Training will be provided to enhance existing skills and knowledge base.
A passion for the aesthetic industry is a must! Product and service knowledge is the key to success in this role. Knowing your stuff and being able to answer questions, educate patients and make recommendations happens frequently, both on the phone, in-office and via email.
SKIN PHARM EMPLOYEE BENEFITS
At the heart of our team is a commitment to your well-being, growth and happiness. Here’s how we make it happen:
- A competitive base salary + performance-based bonus potential – Your hard work deserves to be recognized.
- Wellness stipend – Because taking care of you matters to us.
- 401(k) with company matching – We’re investing in your future, together.
- Paid time off, including paid holidays and sick time – Recharge, explore or simply unwind as you need.
- Health, vision and dental insurance – For your peace of mind.
- Employee product + treatment perks – We want you to enjoy the amazing experience you help create.
- Paid parental leave - For those special days with your new family member.
Be part of a culture that puts you first, supports your wellness, encourages collaboration and celebrates each team member’s unique journey.
Skin Pharm is committed to diversity and to a policy of equal employment opportunity and non-discrimination. We do not discriminate on the basis of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected by applicable law.
About
Expert advice for better skin starts here.Skin Pharm is a clinician and female-founded cosmetic dermatology practice offering in-clinic treatments, results-driven skin care products and an elevated clinic experience to improve your complexion and confidence, too.Our board-certified providers specialize in holistic skin care solutions and natural, never-overdone results. We combine targeted treatments with our clinical product line to help clients achieve facial harmony, balance and overall skin health, so they’ll not only love their skin — but feel empowered with the knowledge and products to better care for it.
Skills Required
- Excellent written and verbal communication skills
- Proficiency with office software (scheduling, email, basic spreadsheets)
- Experience entering payments and using an electronic patient records system
- Ability to take direction and work independently
- Strong organizational and multitasking skills
- Passion for the aesthetic industry and product/service knowledge
- Customer-facing experience answering questions, educating patients, and making recommendations
- Available to work full-time onsite in Scottsdale, AZ (opening January 2027)
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The Company
What We Do
Founded by nurse practitioner Maegan Griffin in 2017, Skin Pharm is a cosmetic dermatology practice offering effective in-clinic treatments and a results-driven skincare line. The company focuses on improving patient complexion and confidence through personalized care, expert advice, and a commitment to wellness. Every aspect of the brand is designed to empower individuals to feel good in their skin through consistent, high-quality clinical solutions.
