Do you:
- Like helping clients?
- Enjoy creating success stories?
- Enjoy providing training and guidance?
- Enjoy doing research, surveys and webinars?
- Like being relied on by your clients?
MVIX has a job for you! We turn clients’ days around by:
- Training clients (remotely) on how to use our technology more effectively
- Proactively contacting our clients and offering them services, resolutions and training
- Troubleshooting their hardware and software products, remotely
- Testing our products to help improve them, and the client experience
Mvix, a leading digital signage provider in the Dulles Technology Corridor is offering an outstanding opportunity for a Client Coordinator.
If the above interests you, apply to our growing team that has shaped on-site digital experiences for clients such as NASA, Virginia Tech, Kings Dominion, Crowne Plaza, and a variety of international deployments for various Fortune 500 Companies.
We offer flexible hours and are looking for both part-time and full-time associates. Typical hours are Monday-Friday between 8 AM - 5 PM. This Role is in-office and reports to our HQ in Sterling, VA. Remote options are available outside of the DMV region.
Visit our success-stories
Requirements:
- At least 1-3 years of client-facing experience; preferably in a retail or technology-oriented environment (B2B or B2C)
- Prior experience in training coordination is a PLUS
- Strong customer service skills
- Be well spoken and able to assist clients over the phone
- Ability to conduct webinar training sessions with the use of webcam
- Develop expertise in and maintain current knowledge of product, and trainings processes
- Willingness to learn new technologies
Why is Mvix such an exciting place to work?
- Our clients range in size from small, to Fortune 100
- We serve 11 industries - no day is the same!
- Partnerships with companies like LG, Sony, and BrightSign keep us learning and cutting edge
- We encourage (and want) creative thinking and solutions from you!
- We work as a team, but promote the individual
- Company events on a frequent basis
- Can you take the monthly pool, air hockey, or trivia trophy?
Benefits include:
- Generous PTO, sick leave and holidays
- Health and dental insurance
- Ongoing certification opportunities
- Competitive 401k match
- Flexible hours (no weekend/overnight shifts)
- Gym membership reimbursement
- Company-funded professional development
- Life insurance
- Short-term disability insurance
Did we mention a pet friendly environment?
If you’re interested in joining our team, please apply at our Careers Page. You can also Download the Mvix Interview Guide to start getting ready - we look forward to speaking with you soon!
What We Do
Founded in 2005, Mvix is a leading provider of turnkey digital signage solutions that include hardware, free digital signage software, content, and implementation services. Today, over 15,000 customers including NASA, Sodexo, Discovery Channel, Newcomb Oil, Virginia Tech, University of Washington, Crowne Plaza and Nike rely on the Mvix platform to power hundreds of screens across their campuses. They selected Mvix for the easy-to-use software with a low learning curve and our cost-effective pricing that improves the ROI of their investment. Our cloud-based software platform – unique for integrations with multiple dynamic content APIs – has been recognized by brands and industry analysts as an innovative visual communication solution that elevates on-site digital experiences. We won the 2017 DIGI Award for Best Digital Signage Software and the InfoComm 2017 Best of Show Award for Digital Signage Software. To better serve our customers and the industry, we continue to enhance our digital signage platform and stay relevant as communication needs evolve. If you’re planning a transition to digital signage, or simply wish to know more about us and what we do, give us a call at 703.382.1739 or visit us at mvixdigitalsignage.com
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