Client Coordinator

Company Description

Job Description

CLIENT COORDINATOR

At Spark Foundry our vision is to Fuel Famously Effective Ideas. Famous and Effective. Not one or the other, both. That sounds nice, but to get to famously effective ideas you need some key ingredients. 

You need diverse thinkers and diverse thinking. We call this Allsorts. This helps us tackle obstacles through different disciplines and perspectives. You need to thrive on the belief that great ideas are only great if they work. It’s not enough to be new, or cool, or interesting. Our solutions need to drive a business result. Everything else is vanity. You need to embrace both the art and the evidence. Right and left. Imagination and activation. Insight and technology. Big ideas, forensically measured. 

All that while being a good human? Sound like you? Sound like where you’d like to be? We’d love to meet you. 

What benefits does Spark offer? 

Be a part of the Publicis Groupe family, recent winner of the Employer of Choice Awards and one of the world’s most progressive and dynamic modern communications businesses. You can learn more about us at www.publicisgroupeanz.com 

Enjoy all the perks that come with our network offering: 

• A comprehensive Wholeself program supporting Physical, Mindful and Financial wellbeing. 

• A creative, lively and rewarding office environment where people love working with each other, supported by our Publicis Liberté flexibility approach “working your way, with us!” 

• Access to our Global AI Platform, Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network. 

• Extensive Learning & Development opportunities, including more than 15,000 learning programs via our online learning platform Marcel Classes. 

• A culture of open feedback and support to reach your goals through our Career Conversations program. 

• A committed Diversity, Equality and Inclusion strategy driven through our Viva! Women, Égalité, enABLE, EmbRACE, and Ecologique committees. 

• Leave benefits including Birthday Leave, Flexible Public Holidays, and an additional 5 days of leave (after 2 years of service). 

• Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year. 

• Parental leave policy with up to 18 weeks (based on tenure) paid primary carer leave, secondary carer swap and Cub Care leave. 

• Access to counsellors, psychologists and professionals through Sonder - an all-in-on digital wellbeing technology platform designed to support psychological, medical & safety needs. 

• Proud partners of Diversity Council Australia, Pride in Diversity, Family Friendly Workplaces, Supply Nation and the Australian Disability Network. 

The purpose of this role 

The purpose of the coordinator is to manage campaign delivery, working with internal and external stakeholders to orchestrate successful outputs for our clients. Alongside the Executive, they ensure best in class implementation of campaigns across digital, performance and offline channels. The Coordinator is also responsible for monitoring campaign performance and insight development - making sure that data is accurate and the analysis and insights clearly drive continued performance for our clients.

What key accountabilities does this role have? 

Campaign Implementation

• Smooth delivery of all assets by pulling specs together and liaising with the activations team (internally), creative agencies and media owners

• Specs documents are correct and provide all required details

• All ad placements run as booked, gathering evidence and documenting this, liaising with internal teams and publishers

Digital Media

• Assist assessing responses on quality and pricing, providing feedback to partners and work with Planning Exec / Manager to build a client recommendation.

• Monitoring digital media performance with the support of the Planning Exec / Snr Planning Exec and communicating delivery to broader planning team and/or clients

• Working with internal and external teams to ensure all campaigns are trafficked and tracking in line with campaign parameters (including Ad ops briefing template)

Traditional Media

• Delivery of media responses that achieve the best client outcomes, in conjunction with the trading team

• At times, working with media partners directly from brief to implementation depending on medium and campaign scale

• Establish strong, mutually beneficial relationships with media partners

Administration

• Monthly budgets are loaded with accuracy

• Complete monthly invoicing process by set due date

What are the keys requirements and experience for this role? 

Relevant internship experience

• Basic understanding and working knowledge of Australian media landscape

• Experience across the following Office platforms: Word, PowerPoint and Excel

• Develops professional relationships with media partners, clients and other relevant stakeholders

• Attention to detail that is second to none • Strong organisational skills with the ability to juggle multiple priorities

• Has a curious nature with a willingness for continuous learning and progression

What does life at Spark look like? 

 We offer progressive flexible working options to everyone at all levels – It’s not a policy. Its behaviour led and reinforced through our values. Mental health and wellbeing are something we take seriously – It’s championed by our own people internally and is a regular conversation. We have a lot of fun – Even in this virtual world, we are constantly looking at reinventing how we connect with each other.

Spark Foundry, as a part of Publicis Groupe believes that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate. We value diversity and the skills, knowledge and experience that difference brings to our culture and solutions. We encourage applications from Indigenous Australians, people with disability, people from diverse cultural and linguistic backgrounds, mature age workers, and lesbian, gay, bisexual, transgender and intersex (LGBTI) people.

If you don’t tick every box in this ad, please don’t rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity, rather than ticking boxes – so if this role resonates with you, please apply. 

Diversity. Inclusion. Equity. More than just words, these are part of our DNA. At Publicis Groupe we are committed to the inclusion and recognition of all people, regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status, and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate in. We value diversity and the skills, knowledge and experience that difference brings to our culture and solutions.  

Uniqueness is powerful; without it we wouldn’t be where we are today. So be you – we like it that way.  

We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process. If you need any assistance or adjustments, please contact us via [email protected] - your personal information will be kept confidential. 

Additional Information

All your information will be kept confidential according to EEO guidelines.