The Role
Serve as primary family contact to consult on household staffing needs, source and present candidate profiles, coordinate interviews and placements, manage CRM-driven candidate pipelines, and provide five-star client relationship management through post-placement follow-up.
Summary Generated by Built In
With a 23-year history of excellence, Dream Nannies is a premier household staffing agency dedicated to providing a white-glove experience for families seeking elite support. We specialize in placing top-tier nannies, housekeepers, private chefs, and Lifestyle Managers. Our approach is highly relatable—we connect with parents on a genuine, mom-to-mom level while delivering an uncompromising, five-star service standard.
The Role
We are seeking a highly organized, sophisticated Client Relations Consultant to join our Bluffton office. In this role, you will be the primary point of contact for families looking to hire household staff. You will act as a consultative guide, matching families with exceptional candidates who seamlessly fit their lifestyle and home environment.
Key Responsibilities
Client Consultation: Speak directly with families to understand their unique dynamics and precise staffing needs, whether they are looking for a dedicated nanny or a multi-tasking Lifestyle Manager, housekeeper or other staff.
The Matchmaker: Curate and present top-tier candidate profiles to families, coordinate interview schedules, and facilitate the final hiring process.
Relationship Management: Provide a five-star client experience from the initial phone inquiry through post-placement follow-ups, maintaining a supportive and professional tone at all times.
Pipeline Management: Utilize our CRM and automated tech tools to keep candidate files, compliance documents, and client records impeccably organized.
Who You Are
Educated & Experienced: A college degree is highly preferred. We are especially interested in candidates with a background in early childhood education, previous teaching experience, or a strong foundation in sales.
Ready to Grow: We will completely train the right candidate! If you have the drive, the right communication skills, and a commitment to premier service, we will teach you the placement industry inside and out.
Exceptional Communicator: You possess a polished, approachable demeanor and know how to actively listen to a family's needs.
Detail-Oriented: You thrive in a fast-paced environment and can expertly manage multiple open searches simultaneously.
Tech-Savvy: You are highly comfortable navigating CRM platforms, managing digital pipelines, and adapting to new efficiency tools.
What We Offer
A beautiful, fast-paced office environment in Bluffton.
Comprehensive, hands-on training to ensure your success.
The opportunity to be part of an established, premier agency that genuinely elevates the daily lives of our clients.
Base pay plus excellent performance bonuses.
Benefits
Paid Time Off
Paid Holidays
Skills Required
- Exceptional communication and polished, approachable demeanor
- Detail-oriented with ability to manage multiple open searches simultaneously
- Tech-savvy; comfortable using CRM platforms and digital pipeline tools
- Client consultation and candidate matching experience or aptitude
- Drive, strong interpersonal skills, and commitment to five-star service
- College degree
- Background in early childhood education, teaching, or sales
Am I A Good Fit?
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The Company
What We Do
Georgia's Dream Nannies is a premier household staffing and nanny agency that connects discerning families across the Southeast with exceptional nannies, housekeepers, and household managers. With over 20 years of experience, they specialize in rigorous vetting and placement of domestic talent.
