Client Advisor - Re:link (hybrid/remote)

About us:
Linklaters is a multi-national commercial law firm, with 31 offices in 21 countries worldwide.
 
The Team:
Re:link is Linklaters' flexible lawyer platform. We provide Linklaters' clients and practice groups with swift access to a community of high-quality consultants to solve their flexible resourcing needs.
Re:link is a key part of Limitless, Linklater's Alternative Legal Services offering. Limitless draws together Linklaters' paralegals, support lawyers, legal project managers and legal tech professionals as well as Re:link consultants. By drawing on talent from across the UK, it embraces a fully location agnostic model, ensuring the firm has access to the widest possible pool of talent to meet client needs.
 
The role:
At Re:link the client team is at the heart of what we do. Allocated into different sub-teams ("Desks") to focus on distinct practice areas and/or clients, the client team works hand-in-glove with Linklaters partners and practice groups, matching high-quality Re:link consultants to where our clients need them most.
 
As a member of the Client Desk that currently focusses chiefly on corporate, contentious and projects placements, the Client Advisor will primarily have hands-on involvement in the day-to-day execution by the Desk of new client opportunities and their end-to-end management, ensuring that both client and Re:link consultant benefit from exceptional service. The role reports to the Client Manager for this Desk.
Additionally, as a member of the wider Client team, they will be expected and be willing to enthusiastically support other Desks in relation to their client opportunities, thereby enabling all Desks to draw on the support of each other as required as a single collaborative team, including during periods of high busyness and absences of leave.

It is also anticipated that, as both Re:link and the focus, strategy or structure of Client Desks evolve and/or grow, the focus of the Client Advisor's role may furthermore evolve and they may be asked to re-focus on client opportunities in other or new practice areas and/or Desks and they should be willing to do so. 

Your main responsibilities will include:

• Execution of new client opportunities, taking personal ownership for multiple opportunities while also drawing on support from other members of the Desk, including the Talent team. Client opportunities comprise placements with external clients as well as internally within Linklaters practice groups, covering the full end-to-end sales process.
• Relationship management of placements assigned to you, including regular and proactive engagement and communication with the client, the Re:link consultant and the sponsoring Linklaters practice group, ensuring that expectations are met and any issues resolved promptly.
• Account management i.e. ensuring that the Desk's client opportunities and placements assigned to you are managed professionally and efficiently from an operational and financial perspective, drawing on and working closely with the Re:link Finance and Operations teams. This includes resolving any queries relating to pricing, time recording, invoices or similar matters raised by clients and Re:link consultants as well as by business managers and billing and revenue teams connected to the placement.
• Support the Client team to drive business development opportunities for Re:link and build, expand and deepen relationships with both external clients and practice groups, including those aligned to their Desk. This includes involvement in initiatives to increase engagement, raise profile and build strong collaborative partnerships with partners and practice groups, generating new external client introductions and leads, and promoting cross-selling opportunities with other Linklaters teams.
•  Undertaking other team projects and priorities as and when required, in light of the fast paced and evolving nature of Re:link's activities.

You will ideally have/be:

• Experience in a comparable role in a peer flexible legal resourcing platform, high-end legal recruitment consultancy and/or other alternative legal services platform, with a sound understanding of the legal sector.
• Energetic, proactive and driven to truly "get under the skin" and take full ownership of the opportunities for which you are responsible.
• Proactive, driven and energetic.
• Build a natural rapport with people, be confident and articulate.
• Bring structure, discipline and focus, with the ability to plan.
• Sets and delivers high standards in all that they do, including attention to detail and the ability to manage competing priorities.

What's on offer for you:

This role can be undertaken remotely or in the Linklaters' London office, with a hybrid working model available. This reflects Linklaters and Re:link’s commitment to providing flexible and alternative working arrangements.

Our benefits:
Joining Team Linklaters will see you qualify for a range of benefits designed to reward the vital contribution you'll be making to our success. These include:
Health & Wellbeing

• Private Medical Insurance
• Free in-house fitness centre and subsidised health club memberships
• Free onsite GP service and periodic health assessments 

Finance

• Pension and flexible savings options
• Income protection and life assurance
• Mortgage advice and will-writing services

Family & Lifestyle

• Electric car and cycle to work schemes
• Emergency family care
• Additional holiday/birthday leave
• Maternity/paternity/shared parental leave
• Travel insurance and season ticket loan
• Option to join sports and social clubs, as well as our employee networks groups (such as our Gender Equality Network, With Pride, or Social Mobility Networks)

If you think this role would suit you, please click apply below. We look forward to hearing from you!
 

Technical Skills

This list of duties and responsibilities above is not exhaustive.  It is intended to describe the general content of, and requirements for, the performance of this job. As such, the role may also include the undertaking of additional tasks as required.

Application Policy

Applications and CVs (direct or via agency) are only accepted online via the portal. Queries related to our roles must be directed to the relevant recruitment team and not the partners, practices or stakeholders ([email protected] for legal roles or [email protected] for business team roles).