The AMIRI Client Advisor is responsible for delivering quality client service, achieving individual sales goals, building lasting dynamic client relationships through expert product knowledge and selling techniques, as well as understanding luxury boutique operating experiences.
Responsibilities
- Drive and exceed individual sales targets and key performance indicators through a client-centric and results-driven approach.
- Bring a consistently positive, collaborative, and team-first mindset, contributing to a high-performing store culture.
- Deliver a seamless, elevated client experience across all touchpoints— in-store, by phone, and through digital communication.
- Act as a trusted style and product expert, engaging clients through storytelling, craftsmanship knowledge, and brand narrative.
- Build, maintain, and continuously grow a strong local and international client network, nurturing long-term relationships and loyalty.
- Collaborate closely with store leadership and corporate teams to proactively resolve client needs and support overall business objectives.
- Support floor excellence by contributing to merchandising, visual presentation, floor moves, and store standards in alignment with brand guidelines.
- Ensure flawless execution of product handling, including preparation, packaging, and presentation of merchandise.
- Uphold operational excellence by participating in inventory counts, stock management, and asset protection in compliance with company procedures.
Requirements
- Minimum 2+ years of experience in retail sales and/or client service within a luxury or premium consumer goods environment.
- Proven ability to build, manage, and grow meaningful client relationships, including an established client portfolio, through strong communication, organization, and consistent follow-through.
- Results-driven mindset with a genuine passion for fashion, creativity, and the AMIRI brand.
- Consistently deliver an exceptional client experience across all touchpoints, including in-store, written, and verbal communication.
- Strong attention to detail and accuracy in handling transactions and client-related activities.
- Ability to prioritize effectively and thrive in a fast-paced, dynamic retail environment.
- Flexible availability to work scheduled shifts, including evenings, weekends, and holidays, as required.
- Comfortable using retail systems and tools, including POS, phones, and computer-based applications.
- Physically able to stand for extended periods and handle merchandise, including lifting and moving items.
- Committed to upholding company policies, procedures, and operational standards at all times.
Salary Range: £30,000 – £35,000 gross annual salary, depending on experience, skills, and qualifications.
Skills Required
- Minimum 2+ years retail sales and/or client service within a luxury or premium consumer goods environment.
- Proven ability to build, manage, and grow meaningful client relationships, including an established client portfolio.
- Results-driven mindset with a passion for fashion and the AMIRI brand.
- Consistently deliver exceptional client experience across in-store, written, and verbal communication.
- Strong attention to detail and accuracy in handling transactions and client-related activities.
- Ability to prioritize effectively and thrive in a fast-paced, dynamic retail environment.
- Flexible availability to work scheduled shifts, including evenings, weekends, and holidays.
- Comfortable using retail systems and tools, including POS, phones, and computer-based applications.
- Physically able to stand for extended periods and handle, lift, and move merchandise.
- Committed to upholding company policies, procedures, and operational standards.
What We Do
Established in 2014 by Mike Amiri, the luxury menswear and womenswear brand, AMIRI, marries refined craftsmanship with the glamor of LA’s authentic skate and street culture. An LA native, founder Mike Amiri began his career in fashion by handcrafting unique stage pieces for iconic hard rockers such as Axl Rose and Steven Tyler. Eternally intrigued by such dark, heroic figures, his flair for tapping into this rock ‘n’ rock ethos led him to design an exclusive capsule collection for the LA-concept store, Maxfield. Since this debut collection, Mike established a distinct design signature with his deconstructed, hand-embellished denim jeans, leather jackets, grungy flannel shirting and graphic tee-shirts — all grounded in the nostalgic touchstones of his Californian youth. Early styles, like the MX1 jeans and Bandana Buckle boots, remain the pillars of AMIRI today, and the designer’s nascent DIY sensibility has since evolved into a studied and distinct savoir-faire. Today, AMIRI presents a collection bi-annually at Paris Fashion Week and is available from some of the most renowned retailers worldwide, such as Barneys, Bergdorf Goodman in New York, Galeries Lafayette in Paris, Selfridges in London and Joyce in Hong Kong. As its global presence grows, AMIRI remains faithful to its roots: each garment is still a labor of love, cut from the finest fabrics, produced in majority in LA, and often even hand-finessed in-house. More recently, production of leathergoods and tailored suiting moved to Italy. Since 2018, Mike Amiri has been a member of the CFDA. In 2018, he was also nominated for the Swarovski Award for Emerging Talent at the CFDA Fashion Awards and honored with the Emerging Talent Award at the Footwear News Achievement Awards. In 2019, Mike was nominated for the Menswear Designer of the Year at the CFDA Fashion Awards.
