Client Account Representative

Posted One Month Ago
Be an Early Applicant
Fayetteville, NC, USA
In-Office
48K-53K Annually
Entry level
Agency • Marketing Tech • Professional Services • Sales
The Role
Serve as primary client contact to build and maintain relationships, understand objectives, provide solutions, manage account information, coordinate with internal teams, follow up on satisfaction, and support client communications and presentations.
Summary Generated by Built In
Company Description

At Strive Global, we believe strong teams are built by developing strong leaders. Our company is focused on creating an environment where motivated individuals can strengthen their professional skills, take on meaningful responsibilities, and build a clear path toward leadership.

We value ambition, collaboration, accountability, and continuous improvement. Through hands-on training and ongoing support, we give our team members the opportunity to develop the skills needed to grow within the organization.

 

Job Description

As a Client Account Representative, you will serve as an important point of contact between our company and our clients. You will help manage client relationships, understand individual needs, provide solutions, and ensure every interaction reflects the professional standards of Strive Global.

This position is ideal for someone who enjoys working with people, communicating effectively, solving problems, and developing long-term professional relationships.

You will work alongside a supportive team while gaining hands-on experience in client relations, account management, communication, and business operations.

Responsibilities

  • Build and maintain positive relationships with clients
  • Serve as a primary point of contact for assigned accounts
  • Communicate with clients regarding services, questions, and account needs
  • Understand client objectives and help identify appropriate solutions
  • Provide professional and timely assistance throughout the client experience
  • Maintain accurate and organized account information
  • Follow up with clients to ensure satisfaction and address outstanding needs
  • Collaborate with internal team members to support client accounts
  • Assist with account updates, presentations, and client communications
  • Identify opportunities to strengthen client relationships
  • Represent Strive Global with professionalism and a client-first approach
  • Participate in team meetings, training, and professional development

Qualifications

  • Strong verbal and written communication skills
  • Professional and approachable personality
  • Excellent interpersonal and relationship-building abilities
  • Strong organizational and time-management skills
  • Ability to manage multiple priorities effectively
  • Problem-solving mindset and attention to detail
  • Comfortable communicating directly with clients
  • Ability to work independently and as part of a collaborative team
  • Positive attitude and willingness to learn
  • Dependable, motivated, and goal-oriented
  • Strong commitment to providing an excellent client experience

Additional Information

  • Competitive Salary: $48,000 – $53,000 per year
  • Full-time employment
  • Career advancement and internal growth opportunities
  • Professional training and ongoing development
  • Opportunity to strengthen communication, leadership, and account management skills
  • Supportive and collaborative team environment
  • Hands-on experience working directly with clients
  • Opportunities to take on additional responsibilities as you grow
  • Development of transferable business and relationship-management skills
  • Clear opportunities for long-term professional growth

Skills Required

  • Strong verbal and written communication skills
  • Professional and approachable personality
  • Excellent interpersonal and relationship-building abilities
  • Strong organizational and time-management skills
  • Ability to manage multiple priorities effectively
  • Problem-solving mindset and attention to detail
  • Comfortable communicating directly with clients
  • Ability to work independently and as part of a collaborative team
  • Positive attitude and willingness to learn
  • Dependable, motivated, and goal-oriented
  • Strong commitment to providing an excellent client experience
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The Company
HQ: London
Year Founded: 2019

What We Do

At Alphabe Insight, we are dedicated to developing the next generation of business leaders.

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