Client Account Representative

Posted 2 Days Ago
Be an Early Applicant
Fayetteville, NC, USA
In-Office
47K-51K Annually
Entry level
Agency • Marketing Tech • Professional Services • Sales
The Role
Serve as the primary client contact to build and maintain relationships, respond to inquiries, provide product/service information, coordinate with internal teams, support account management, resolve issues, keep accurate client records, and contribute to team goals to ensure exceptional customer satisfaction.
Summary Generated by Built In
Company Description

At Strive Global, we believe that strong brands are built through meaningful connections and exceptional customer experiences. We are a dynamic company dedicated to helping businesses grow by creating impactful brand interactions and delivering outstanding service. If you are motivated, people-oriented, and ready to build a rewarding career, we invite you to become part of our growing team.

Job Description

We are seeking a professional and motivated Client Account Representative to serve as a trusted point of contact for our clients. In this role, you will help strengthen customer relationships, provide exceptional support, and ensure client needs are met with efficiency and professionalism. This position is ideal for individuals who enjoy communication, problem-solving, and working in a fast-paced, team-oriented environment.

Responsibilities

  • Build and maintain positive relationships with clients.
  • Respond to client inquiries in a timely and professional manner.
  • Provide accurate information regarding products and services.
  • Coordinate with internal departments to ensure excellent customer satisfaction.
  • Assist with account management and ongoing client support.
  • Resolve customer concerns with professionalism and attention to detail.
  • Maintain accurate records of client interactions and account activity.
  • Contribute to team goals while delivering an exceptional client experience.

Qualifications

  • Excellent communication and interpersonal skills.
  • Strong organizational and time management abilities.
  • A positive attitude with a customer-focused mindset.
  • Ability to work independently and collaboratively within a team.
  • Strong problem-solving and critical-thinking skills.
  • Professional demeanor and attention to detail.
  • Willingness to learn and grow in a dynamic business environment.

Additional Information

  • Competitive salary: $47,000 – $51,000 annually.
  • Comprehensive training and professional development.
  • Clear career advancement and growth opportunities.
  • Supportive and collaborative workplace culture.
  • Opportunity to develop valuable client relations and business communication skills.
  • Stable, full-time employment with long-term career potential.
  • Recognition for performance and contributions.
  • Opportunity to work with a company committed to employee success and continuous improvement.

Skills Required

  • Excellent communication and interpersonal skills.
  • Strong organizational and time management abilities.
  • Customer-focused mindset and positive attitude.
  • Ability to work independently and collaboratively within a team.
  • Strong problem-solving and critical-thinking skills.
  • Professional demeanor and attention to detail.
  • Willingness to learn and grow in a dynamic business environment.
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The Company
Year Founded: 2019

What We Do

At Alphabe Insight, we are dedicated to developing the next generation of business leaders.

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