Client Account Representative

Posted 5 Days Ago
Be an Early Applicant
Detroit, MI, USA
In-Office
47K-54K Annually
Entry level
Agency • Marketing Tech • Professional Services • Sales
The Role
Serve as primary client contact to build relationships, respond to inquiries, coordinate with internal teams, monitor accounts, recommend solutions, maintain records, and support daily account management and administrative tasks to ensure client satisfaction.
Summary Generated by Built In
Company Description

At Elevare Branding, we believe great businesses are built on exceptional people. We are a dynamic and growing organization committed to delivering professional solutions while fostering a collaborative, supportive, and growth-oriented workplace. Our team values integrity, organization, and continuous improvement, creating an environment where employees can thrive and build meaningful careers

Job Description

We are seeking a Client Account Representative to serve as a trusted point of contact for our clients while ensuring an exceptional customer experience. In this role, you will build meaningful relationships, provide account support, coordinate client needs, and collaborate with internal teams to deliver outstanding service.

If you enjoy working with people, communicating effectively, and contributing to a positive, team-oriented environment, we'd love to hear from you.

Responsibilities

  • Build and maintain positive relationships with clients.
  • Respond to client inquiries in a professional and timely manner.
  • Provide accurate information regarding products and services.
  • Coordinate with internal departments to ensure client satisfaction.
  • Monitor client accounts and assist with account-related requests.
  • Identify client needs and recommend appropriate solutions.
  • Maintain accurate records and documentation.
  • Support daily account management activities and administrative tasks.

Qualifications

  • Excellent verbal and written communication skills.
  • Strong interpersonal and relationship-building abilities.
  • Professional attitude with exceptional customer service skills.
  • Strong organizational and time management skills.
  • Ability to multitask in a fast-paced environment.
  • Detail-oriented with excellent problem-solving abilities.
  • Proficiency with computer systems and common office software.
  • Ability to work independently as well as part of a collaborative team.

Additional Information

  • Competitive salary ($47,000 - $54,000 annually)
  • Career growth and advancement opportunities
  • Professional training and ongoing development
  • Supportive and collaborative work environment
  • Performance-based recognition programs
  • Paid time off
  • Health and wellness benefits
  • Stable full-time employment
  • Modern and positive workplace culture

Skills Required

  • Excellent verbal and written communication skills.
  • Strong interpersonal and relationship-building abilities.
  • Professional attitude with exceptional customer service skills.
  • Strong organizational and time management skills.
  • Ability to multitask in a fast-paced environment.
  • Detail-oriented with excellent problem-solving abilities.
  • Proficiency with computer systems and common office software.
  • Ability to work independently as well as part of a collaborative team.
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The Company
Year Founded: 2019

What We Do

At Alphabe Insight, we are dedicated to developing the next generation of business leaders.

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