What you will do
- Create value-add through regular touch points
- Craft compelling reports on utilization and value-add stories
- Partner with the Client Success Team to deliver exceptional corporate and individual client engagement
- Research and build new relationships within existing accounts, including with executive stakeholders
- Collaborate with members of the BlackCloak Executive team - making sure every client has connections with our senior leadership team
- Create strategies and take necessary actions for maintaining industry-best renewal rates, on-time
- Meet and exceed upsell targets
- Prepare and deliver ongoing account renewal and revenue expansion forecasts
- Work side-by-side with account executives, bringing in new corporate clients to ensure a seamless onboarding process and transition to account manager
- Provide weekly utilization reports internally
- Report to clients monthly and quarterly, or weekly, as required.
What you need to be successful
- 5+ years experience in software and/or SaaS sales to large enterprises
- BA/BS or equivalent combination of education and experience
- Track record of success consistently exceeding sales goalsAbility to travel in non-pandemic times
- Experience with information security and online privacy, a plus
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What We Do
BlackCloak protects corporate executives and high-profile individuals from cybersecurity, privacy, financial, and other reputational risks. Used by Fortune 500 companies across all industries, the BlackCloak Concierge Cybersecurity & Privacy™ Platform is a holistic solution including mobile and desktop apps as well as concierge support. Executives and high-profile individuals get peace of mind knowing their family, reputation, and finances are secured. Companies rest assured that their brand, intellectual property, data, and finances are protected against threats coming through executives without having to invade their personal lives.
BlackCloak stands out in the cybersecurity industry by focusing on the often-overlooked intersection of personal and corporate digital protection. Unlike traditional firms that solely prioritize corporate defenses, BlackCloak understands that the vulnerabilities of high-level executives and their families can pose significant risks to the entire company. By offering comprehensive and tailored solutions that shield both personal and professional digital environments, BlackCloak ensures a holistic approach to security. This unique emphasis on protecting every facet of an executive's digital life—from corporate email systems to personal devices and home networks—sets BlackCloak apart as a pioneer in safeguarding the modern business world.
Why Work With Us
Here, you're not just an employee; you're a guardian of digital trust, protecting both corporate assets and personal identities. You'll join a dynamic team of innovators who are passionate about staying ahead of cyber threats and delivering tailored solutions to our unique client base.
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