Client Account Manager

Job Posted 9 Days Ago Posted 9 Days Ago
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Hamburg
Mid level
Social Media • Software
We serve the public conversation. We believe real change starts with conversation.
The Role
Develop and manage advertising relationships with clients, drive revenue, optimize campaigns, provide consulting and feedback to improve service offerings.
Summary Generated by Built In

Location: Hamburg, Germany

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Who We Are:

X serves our community of users and customers by working tirelessly to preserve free expression and choice, create limitless interactivity, and create a marketplace that enables the economic success of all its participants.

What You’ll Do:

 X is creating a world-class team of media professionals, and seeking an experienced Inside Sales Representative  to develop our business with advertisers and their agencies.

This is a unique role that combines both selling as well as campaign management and optimisation. The ideal candidate will be results driven, analytical, have a high attention to detail and will love servicing customers and solving their marketing challenges. You’ll be passionate about building your book of businesses, growing revenue, all the while delivering exceptional service and results for your customers. You’ll be dynamic and resilient and you’ll be able to adapt and thrive in an environment that is evolving and changing every day. 

Responsibilities:

  • Drive revenue for X by developing trusted relationships and partnerships with your customers

  • Partner closely with new and existing customers to use X to solve their marketing challenges

  • Create consultative sales presentations to show how X’s advertising products can be used to connect with their customers and grow their business

  • Regularly update your customers on new X products as well as best practice utlisations for their businesses

  • Help your customers create and execute effective campaigns, measure results, and renew partnerships to drive revenue growth.

  • Use internal tools, dashboards, and key performance metrics to analyse and improve advertising programs and deliver against client’s objectives.

  • Provide feedback to X’s product and internal tools teams to help us scale our services and advertising platform.

  • Resolve campaign issues in a timely and productive manner by identifying and implementing process improvements.

Who You Are:

  • 3-4+ years of sales experience with a focus on digital media. If you work in OOH, Radio or TV and want to make the switch we’d still love you to apply

  • A proven track record of reaching and exceeding sales goals

  • Ability to build sales narratives and present insights that support customer needs

  • Social Ad Platform experience within an Advertising Media Agency or Client side is plus but not 100% necessaryINs

  • Ability to optimise marketing campaigns by analysing performance and recommending adjustments to key performance drivers again is ideal but not a deal breaker

  • Excellent communication and presentation skills

  • A passion for X and a genuine appetite to be part of something new

Top Skills

Advertising Tools
Social Ad Platforms
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The Company
HQ: San Francisco, CA
1,500 Employees
Hybrid Workplace
Year Founded: 2006

What We Do

We serve the public conversation. We believe real change starts with conversation. That’s why it matters to us that people have a free and safe space to talk. We put people first. Be you, really. That’s how we build trust. Together we’re creating a culture that’s supportive, respectful, and a pretty cool vibe. Sure, we’re not perfect, we’re people. But we’re open and honest about who we are and what we do.

Why Work With Us

Life’s not about a job, it’s about purpose. We believe real change starts with conversation. Here, your voice matters. Come as you are and together we’ll do what’s right (not what’s easy) to serve the public conversation.

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