The Role
Coordinates client service requests for Fortune 100 accounts by answering calls, dispatching technicians and vendors, tracking follow-ups, running reports, entering data, and processing purchase orders. Collaborates with account management and information management teams while providing organized, responsive customer service.
Summary Generated by Built In
Lane Valente Industries is a Leading International construction and facility maintenance company with offices throughout the U.S. and Canada.
We have a strong in-house group of field technicians that services top U.S. corporations and are supported by top notch managers in our offices.
We are always looking for talented people driven to be highly productive members of the team with an emphasis on integrity and learning.
CURRENT OPPORTUNITY: Client Account Manager (CAM)
Looking for a detail-oriented person to work with the Management team overseeing projects for Fortune 100 clients across the US
JOB RESPONSIBILITIES:
Responsibilities include, but are not limited to the following:
JOB REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
BENEFITS OFFERED:
We have a strong in-house group of field technicians that services top U.S. corporations and are supported by top notch managers in our offices.
We are always looking for talented people driven to be highly productive members of the team with an emphasis on integrity and learning.
CURRENT OPPORTUNITY: Client Account Manager (CAM)
Looking for a detail-oriented person to work with the Management team overseeing projects for Fortune 100 clients across the US
JOB RESPONSIBILITIES:
Responsibilities include, but are not limited to the following:
- Work with Client Account Management Team and Information Management Team via telephone and email
- Answering high volume of incoming calls
- Dispatching service requests to technicians and vendors
- Running reports and following up on all service requests within your range
- Data Entry
- Processing purchase orders, etc.
JOB REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Applicants must have a strong background in Customer Service
- Proficient with Microsoft Office Suite or related software
- Excellent communication and people management skills.
- Excellent organizational and time management skills.
- Ability to multitask and prioritize.
- Self-starter with strong problem-solving skills.
- Dependable team-player.
BENEFITS OFFERED:
- Medical Insurance
- Dental Insurance
- Paid Vacations
- 401(k) retirement plan with generous company match
Skills Required
- Strong background in customer service
- Proficiency with Microsoft Office Suite or related software
- Excellent communication and people management skills
- Excellent organizational and time management skills
- Ability to multitask and prioritize
- Strong problem-solving skills
- Dependable team-player
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The Company
What We Do
Lane Valente Industries offers a broad range of solutions that help multi-site organizations reduce costs through energy reduction, facility maintenance and value engineering. Our solutions have saved our customers up to 38% when reducing both energy & maintenance costs combined.
