- Assist in building and maintaining strong client relationships through regular communication and follow-up.
- Serve as a point of contact for assigned clients, ensuring their needs are addressed promptly and effectively.
- Help coordinate the execution of client projects, ensuring deadlines and expectations are met.
- Maintain accurate records of client communications, project details, and invoicing.
- Identify opportunities for upselling and cross-selling additional services to clients.
- Assist in drafting proposals and presentations for potential new business.
- Maintaining client records, keeping and sending periodic updates.
- Understanding the products and services the business offers to ensure their adequate delivery to clients better.
Requirements
- 2+ years of experience in a account management role, with a focus on IT services.
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication skills.
- Ability to build and maintain strong relationships with clients.
- Females preferred.
Benefits
We are a bunch of technocrats who’re passionate at heart and we drive impact by synergizing with each other’s forces & having fun while we are at it.
Our people define our culture. If there is anything we need to change/improve, we do.
Personal Benefits
Health Comes First: Extensive Medical Insurance for you and your family.
Flexible Working Hours: Decide your own productive time per your project/client.
Dental, Eye, and Body Checkups: Routine checkups help to keep you updated.
Gaming Zone: Dedicated place for enjoying a refreshing work break any time of the day.
Celebrations: Celebrate festivals and the diversity of our culture.
Parties: We just need a reason to party regularly and a BIG trip yearly.
Handmade tea and coffee, as you like it fresh: Who doesn't have fresh beverages after all.
Professional Benefits
Latest technologies: Opportunity to stay ahead in the constantly changing technology trends globally.
Vibrant work environment: Everybody helps everyone. Fueling your growth with impactful learning & growth opportunities.
Certifications: Company-sponsored certifications to fuel your competence.
Monetary Benefits
Work Anniversary Bonus: One-month additional salary as a bonus every year.
Gratuity: Your long-term commitment pays.
Interest-Free Loan up to 3 times the salary: No documentation, get money directly in your account.
Excellent Referral Bonus: Help a friend and get rewarded every time.
Make money from your money: Earn a guaranteed 10% on your investments in NBFC without any charges.
Skills Required
- 2+ years of experience in an account management role focused on IT services
- Strong analytical and problem-solving skills
- Excellent written and verbal communication skills
- Ability to build and maintain strong client relationships
- Female candidate preferred
What We Do
AddWeb Solution - ISO and NASSCOM Certified Web Development IT company in USA providing best quality and cost effective services to the clients across the globe: We don't just Provide IT solution but the Life and breath to your Ideas. We are a professional and friendly team of 2-10 years experienced guys. Our core focus is onCustom Drupal Development We are expert in our skills and over the time we have constantly proved. With more than 300+ successful projects delivered we are ready to take it to next height.
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