Claims Processor

Reposted 17 Days Ago
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Mason, OH, USA
In-Office
Entry level
Information Technology • Software
The Role
The Claims Processor accurately processes manual claims, manages simple processes, maintains production metrics, and ensures customer satisfaction through effective communication and service.
Summary Generated by Built In
Company Description

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. 

Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.

Job Description

Position Details :

Industry: (Eye Wear Company)

Location: Mason - OH

Job Title: Claim Processor

Duration: 3 Months (possible extension)

Roles and Responsibilities:  

• Accurately and efficiently processes manual claims and other simple processes such as matrix and bypass. 

• Through demonstrated experience and knowledge, process standard, non-complex claims requiring a basic knowledge of claims adjudication. 

Major duties and responsibilities:

• Processing - Efficiently and accurately processes standard claims or adjustments

• Consistently achieves key internals with respect to production, cycle time, and quality

• May participate on non-complex special claims projects initiatives, including network efforts 

• Understands and quickly operationalizes processing changes resulting from new plans, benefit designs. 

• Drive client satisfaction - Works with supervisor and co-workers to provide strong customer service and communication with key customer interfaces that include EyeMed Account Managers, Operations, Information Systems, Client Representatives and EyeMed leadership team. 

• Drives Key Performance Indications - Consistently meets or exceeds agreed upon performance standards in both productivity and accuracy. 

• Proactively works with supervisor to develop self-remediation plan when standards are not being met. 

Knowledge and skills: 

• Data entry and claims processing knowledge. Has a working knowledge of interface systems that include the EyeMed claims system, Metastorm Exclaim and EyeNet. Some basic working knowledge of software programs, specifically Excel and Access. 

• Understands third party benefits and administration. 

• Strong customer service focus. 

• Ability to work well under pressure and multi-task. 

Experience: 

• Claims processing/data entry experience. 

• Knowledge of PCs and spreadsheet applications. 

Education: 

• High school mandatory

Qualifications

Claims Processor

Additional Information

To know more about the position, please contact:

Abhinav singh


973-637-1957

Skills Required

  • Claims processing/data entry experience
  • High school diploma
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