Children's Peer Support Specialist (7839)

Terros Health is pleased to share an exciting and rewarding opportunity for a Children's Peer Support Specialist working at our Stapley Health Center location.

Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. We engage people in whole person health through an integrated care delivery system, thus establishing a medical home for our patients. In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care. ​Terros Health and Lifewell have joined forces to provide extraordinary care by empowered people through exceptional outcomes.

HOPE  ~  HEALTH  ~  HEALING

Terros Health is hiring a Children's Peer Support Specialist at our Stapley Dr Heath Center in Mesa, AZ.

Location: 1111 S Stapley Dr #5060, Mesa, AZ 85204

Schedule: Full-Time, Employed

Mon - Fri, 9:00am - 5:00pm

Flexible Scheduling

Full Benefits, Including 401K, and Generous PTO/PST (4+ weeks/yr.)

Additional Language Differential Pay Available!

Position Summary: Under the Agency’s policies and professional requirements, participates as a member of an interdisciplinary clinical team working with individuals diagnosed with General Mental Health diagnosis and or substance use disorder, or Serious Emotional Disturbance. Assists patients with identifying treatment and recovery goals and provides supportive services to help patients reach their goals. Provides recovery-based coaching for patients and their families related to their clinical recovery goals. Assists members in pursuing and achieving their educational and social goals through direct one-to-one and group psychosocial support, brief clinical interventions, motivational interviewing, active listening, and sharing their personal shared experience to support the patient’s recovery. Works under the direct supervision of the Children’s Clinical Site Manager.

Duties May Include:

• Work collaboratively with the clinical team to engage, educate, communicate, and coordinate care with patients, their families, behavioral health, medical and dental providers, community resources, and others in ensuring that all services prescribed in the individualized service plan are implemented. Active participate in the Child and Family Team meeting.
• Conduct face-to-face interactions with patients, family, or other involved parties in the home, community, and recovery clinic for the purpose of assessing, maintaining, or enhancing a person’s functioning.
• Participate in Consumer Advisory Council at the respective site. Promote patient and family/natural support participation in Advisory Council meetings.
• Facilitate peer support and psychosocial groups, either in a clinic or community setting, and engage patients in group participation as related to their individual recovery goals.
• Provide transportation for the patients as appropriate and as medically necessary, and determined by the clinical team, in a Terros Health provided vehicle. Coordinate alternative transportation for patients and identified natural supports, as medically necessary.
• Provide excellent customer service to patients, internal and external provider agencies, state entities, or other stakeholders (e.g., probation officers, advocates, family members, hospital staff, jail staff, vocational rehabilitation, etc.) as needed.
• Provide direct assistance in finding necessary resources other than covered services to meet basic needs for patients served.
• Encourage, assist, and support patients in expressing their perspective throughout the processes of assessment, service planning, and service delivery, while maintaining a focus on their recovery.
• Conduct outreach and follow-up of services including, but not limited to, crisis interaction, missed appointments, and hospital discharges to ensure adequate resources are available and in place.
• Respond to patient crises in the field. Collaborates with CFT and other Clinical Team members.

Benefits & Wellness

• Multiple medical plans - including a no premium plan for employees and their families
• Multiple dental plans - including orthodontia
• Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support
• 4 Weeks of paid time off in the first year
• Wellness program
• Pet Insurance
• Group life and disability insurance
• Employee Assistance Program for the Whole Family
• Personal and family mental and physical health access
• Professional growth & development - including scholarships, clinical supervision, and CEUs
• Tuition discounts with GCU and The University of Phoenix
• Working Advantage - Employee perks and discounts
  • Gym memberships
  • Car rentals
  • Flights, hotels, movies and more
• Bilingual pay differential

• High School Diploma or GED, and at least 6 weeks of behavioral health experience.
• The applicant must have self-identified, first-hand experience with family members with serious mental illness and/or a chronic disease, utilize a recovery approach and philosophy, be able to liaison between multiple parties, and exemplify great customer service and motivational skills.
• Peer Employment Training and Arizona State Peer Certification required.
• Interpersonal skills which allow for professional and positive relationships with co-workers, members, families, and other community members.  Good communication skills, evidenced by a non-judgmental approach, effective listening, and positive interactions. Understanding of recovery principles and the ability to utilize personal experience to benefit others. 
• Microsoft Word, Excel, PowerPoint, Outlook, electronic medical record, NextGen preferred.
• Must have a valid Arizona driver’s license, be 21 years of age with a minimum of 4 years driving experience, and meet requirements of Terros Health’s driving policy
• Must have a valid Arizona Fingerprint Clearance card or apply for an Arizona fingerprint clearance card (Level 1) within 7 working days of assuming the role.
• Must pass a TB Test.

Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.