Chief of Staff

What You'll Be Doing:

• Calendar & Schedule Management: Maintain a disciplined, well-planned calendar for the Owner to ensure flow and focus. Prioritize engagements, gatekeep meetings, reduce friction, ensure time is optimized.
• Travel & Logistics: Coordinate flights, lodging, itineraries, ground transport — all the details needed to make travel seamless and stress-free. Anticipate changes and plan backup options.
• Contract & Legal Oversight: Review legal documents and contracts; flag issues and ensure everything is sound (you don’t have to be a lawyer, but you’re sharp enough to notice red flags or need to escalate).
• Real Estate: Gather, review, and organize documentation for real estate purchases. Assist with monitoring compliance and term negotiation. Track and coordinate property development such as monitoring timelines, permitting, and inspections.
• Accounting / Finance Exposure: Basic understanding of various accounting / finance processes and terminology.
• Brand & Messaging: Manage the Owner’s public / social media presence and brand messaging so both the Owner and the broader Fix Group always present well. Ensure consistency, authenticity, and protect the company’s voice.
• Representation & Leadership: Act as a “face” of the company when delegated; show both warmth and assertiveness (“iron fist in velvet glove”). Build relationships internally and externally; serve as bridge between the Owner and the team.
• Discretion & Confidentiality: Handle sensitive and private matters with utmost discretion. Trust is essential. Manage behind-the-scenes tasks quietly and efficiently.
• Personal Support: Assist with non-business personal scheduling: appointments, family events, occasional errands, personal projects, etc. Help reduce the Owner’s load so they can focus on high-impact work.
• Adapting & Problem-Solving Under Pressure: Be able to pivot when things change, keep cool when schedules shift, troubleshoot issues proactively.

You, In a Nutshell:

• Calm under pressure; you keep your composure even when things go sideways.
• Organized to the core; you have a knack for staying ahead of details.
• Great people skills; you connect with everyone — from vendors to employees to the Owner.
• Strong instincts; you think on your feet and anticipate what’s coming.
• Firm but kind; you hold high standards while building trust and respect.
• Personable, humble, and someone who values a “family-style” team environment.
• Trustworthy; high integrity and respect for privacy.

Why You'll Love Working Here:

• More than a job: You’ll be part of a family-like team with a strong foundation and even stronger values.
• Growth is real: With over 25 brands under our roof, your path here can go in many directions.
• Franklin-centric: You’ll be on-site, part of the local heartbeat, not just screens and Slack.
• Feel seen and supported: We’re big on open culture, ton of mutual respect, and lots of synergy.

Benefit Package:

• Health (50% premiums paid by employer), dental (50% premiums paid by employer), and vision insurance.
• Company-paid life insurance and long-term disability.
• Short-term disability, critical illness, and accident coverage.
• 401(k) retirement plan with company match.
• Paid time off and paid holidays.
• Christmas club program with company match.