Chief of Staff

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Berlin
Hybrid
Healthtech • Software
The Role

We celebrate diversity and encourage individuals of all genders (m/f/d) to apply.


At Nelly, we streamline practice management and eliminate paper chaos. Our digital solutions include patient check-in, real-time document handling, and efficient billing with digital invoices and factoring, all accessible via smartphones. Backed by top investors like Cathay, Notion, Lakestar, GFC, b2venture, and Motive Partners, we aim for rapid, sustainable growth.


Europe has over 1 million medical practices helping millions of patients daily. Small improvements in patient handling can significantly impact society. However, most practices still rely on paperwork and manual processes. We’re on a mission to change that!


We believe medical practitioners should focus on treating patients, not administrative tasks. Our solutions let practices concentrate on patient care, while digital documents and invoices are handled with no time.


As Chief of Staff, you will work directly with our C-Level and our top management, acting as a strategic partner to drive organizational efficiency and alignment. You will oversee cross-functional initiatives, facilitate effective communication, and ensure successful implementation of our strategic objectives.

What you'll get to do

  • Operational & Strategic Execution: Drive both high-level strategic initiatives and hands-on execution, ensuring alignment between long-term vision and day-to-day priorities.
  • Strategy & Vision Alignment: Act as a key force in shaping and articulating the company’s long-term vision, translating strategy into actionable, prioritized goals.
  • Financial Acumen & Investor Relations: Leverage business analytics and financial planning expertise to support fundraising processes, investor relations and company growth strategies.
  • Process Optimization & Execution: Streamline operations, manage cross-functional projects, and enhance organizational efficiency with measurable impact.
  • Market & Competitive Intelligence: Develop a deep understanding of Nelly’s product, market dynamics, and competitive landscape. Provide insights on key players and navigate global markets, international teams, and a diverse customer base.
  • Leadership & Team Building: Champion company values and culture, lead without formal authority, and support emerging leaders in building high-performing teams.
  • Data-Driven Decision Making: Use data to inform business strategies, assess complex problems, and drive decision-making with clear, actionable insights.
  • Legal & Regulatory Awareness: Stay ahead of compliance requirements relevant to Nelly’s industry and growth stage.
  • Leadership & Cross-Team Collaboration: Build trust with C-Level executives, investors, and team leads, ensuring company-wide alignment and conflict resolution.

What you'll bring

  • Experience: 5+ years in a strategic role (e.g., Chief of Staff, Management Consulting, or Strategy in a high-growth company), ideally in a FinTech.
  • Skills: Strong analytical mindset, problem-solving ability, and exceptional stakeholder management.
  • Execution & Ownership: Proactive, structured, and hands-on approach to driving initiatives forward.
  • Communication: Excellent verbal and written communication skills in English and German, and the ability to distill complex topics.
  • Adaptability: Comfortable working in a fast-paced, evolving environment with shifting priorities.
  • Mindset: Strategic thinking with a bias for action and a passion for making an impact in healthcare.

What we offer

  • Competitive salary
  • Top of the line working equipment
  • Generous budget for learning and development activities
  • Flexible working hours and hybrid work mode in Berlin
  • 4 weeks workation possibility
  • Cozy and dog friendly office in the city centre
  • BVG Ticket or Swapfiets subscription
  • Urban Sports Club membership

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The Company
Berlin
125 Employees
Year Founded: 2021

What We Do

Nelly is a cutting-edge healthcare payments company, revolutionizing medical practice workflows with its patient check-in and check-out software. Our dynamic team of industry experts has a passion for tech- and data-driven innovation and is dedicated to providing efficient solutions. We are well-financed with 20M in venture capital from world-class investors such as Lakestar, GFC, b2venture, and Motive Partners

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