Ghost is a private B2B marketplace that helps top global brands expand their distribution. We partner with leading streetwear, apparel, footwear, beauty, and home goods brands to unlock alternative channels for surplus inventory. Through transparency, data insights, and a network of vetted buyers, Ghost empowers sellers to diversify and optimize their inventory management. Backed by top VC firms (Cathay, USV, Equal, Eniac), Ghost is one of LA’s fastest-growing startups.
The Chief of Staff (CoS) is a key strategic partner to the CEO and executive leadership team, playing a pivotal role in driving company-wide initiatives, improving operational efficiencies, and facilitating effective communication and decision-making across the organization. This is a high-visibility, hands-on role where you will have the opportunity to influence and shape the future of the company.
Key Responsibilities:
- Strategic Planning & Execution
- Support the CEO in developing, executing, and tracking key strategic initiatives.
- Align cross-functional teams around strategic goals and ensure seamless execution of business priorities.
- Track and report on company performance, including key performance indicators (KPIs) and progress on critical projects.
- Operational Efficiency & Optimization
- Identify and implement processes to improve internal operations and streamline workflows.
- Lead or coordinate initiatives aimed at driving operational excellence, increasing productivity, and scaling systems.
- Oversee key projects that span multiple departments, ensuring they stay on track and meet deadlines.
- Cross-Functional Collaboration
- Act as a liaison between the CEO and other leaders in the company to ensure alignment on priorities.
- Facilitate communication and collaboration across teams, helping to break down silos and encourage a culture of transparency and efficiency.
- Ensure that the leadership team has the necessary resources and support to meet their goals.
- Project Management
- Manage high-priority strategic projects directly and through project teams.
- Own the tracking, reporting, and accountability mechanisms for major company-wide initiatives.
- Provide executive-level summaries and updates to keep stakeholders informed and aligned.
- CEO Support
- Act as a "right hand" to the CEO by handling operational matters and internal communications to allow them to focus on strategic and external activities.
- Prepare the CEO for important meetings, presentations, and external engagements.
- Investor Relations and Board of Directors Preparation
- Acting as liaison to investors and resolving their concerns/requests.
- Generating board decks and driving content, including collecting data, research, and input from department heads.
- Special Projects
- Lead special projects or initiatives that are of strategic importance to the business.
- Handle ad-hoc tasks and challenges as they arise, adapting quickly to changing priorities.
Required Skills & Experience:
- Team Orientation: A collaborative, team-focused mindset with a passion for building relationships and supporting high-performing teams.
- Project Management: Strong project management skills with experience executing on strategic initiatives and delivering results.Proven track record of managing complex initiatives, ideally in a high-growth startup environment.
- Problem-Solving: Ability to solve complex business problems with creative and practical solutions.
- Communication: Excellent verbal and written communication skills, with the ability to influence and engage senior leaders and stakeholders.
- Organizational Skills: Exceptional attention to detail, ability to manage multiple priorities, and a strong sense of urgency.
- Strategic Thinking: Ability to think long-term while balancing day-to-day operational needs.
- Technology & Startup Experience: Familiarity with the challenges and fast pace of working at a tech startup is a plus.
Our base compensation for this position can range from $150,000 - $200,000. The actual amounts may vary based on factors such as experience, knowledge, skills, and abilities related to the position.
Benefits we offer:
- Medical, Vision, and Dental with some plans covered at 100%
- Competitive compensation and equity structure
- 401K
- Unlimited PTO
- Bi-Weekly catered lunch
What We Do
Ghost is building the world’s most effective platform for surplus inventory. Our platform solves the frustrations that have held back brands for far too long. By combining user-friendly technology with industry data, we’re shaping the future of retail and offering an all-in-one solution for buying and selling goods effortlessly
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