The Role
The Chief of Staff will support the CEO, manage projects, drive growth, and ensure high client retention through product management and analytics.
Summary Generated by Built In
ABOUT KICKOFF
Kickoff is redefining fitness and preventive health. We’re the first and only place anyone can get a personal trainer and nutrition coach covered by insurance. Our elite coaches meet with members on weekly video calls, stay in touch through daily texts, and leverage our AI‑powered coach & client apps to deliver truly personalized nutrition, fitness, and wellness plans.
- Clients get life‑changing results without the price barrier.
- Coaches get a stable, high‑earning career blending expertise and cutting‑edge technology.
- Payors get dramatically lower medical costs by keeping people healthy.
Backed by top‑tier investors and already helping thousands of members nationwide, we’re scaling the first insurance-backed, integrated exercise‑plus‑nutrition platform. If you’re energized by massive impact, AI that really helps people, and a mission that matters, join us and help make preventive health the accessible for everyone.
THE ROLE
The Product and Business Operations-focused Chief of Staff will work closely with Kickoff's CEO on the biggest opportunities and problems facing the company.
This individual will help chart the high level direction of the company and roll up their sleeves to get things done across an array of domains, with a focus on product, business operations, and analytics.
It's a founder-type role that will give you the chance to understand what it takes to scale a #startup and find #productmarketfit with new products.
This role comes with a lot of responsibility and is not for everyone - it is for someone who wants to scale a world-changing product and learn what it takes to manage a high performing organization.
RESPONSIBILITIES
- Own ambitious projects related to growth and user experience, combining product management and operations to test a minimum remarkable product and iterate to an incredible product
- Conduct user research, competitive research, and analysis to understand underlying client needs and opportunities to delight
- Identify opportunities to drive client retention and client referral by delighting clients so much they recruit friends and family to train with us
- Work closely with Kickoff’s CEO to devise, test, and iterate on the optimal client programming and journey for our target client personas
- Serve as a leadership team member and help to guide Kickoff’s strategy
WHAT WE’RE LOOKING FOR
Skills and experience
- 3+ years of management consulting, investment banking, or other experience where you learned how to get up to speed on new topics very quickly, how to inform strategic decisions, and how to work hard
- An additional 3+ years startup experience
- Expertise in using both quantitative data (i.e. metrics, analytics) and qualitative data (i.e. user surveys and interviews) to inform prioritization and decisions
- You can analyze data yourself by writing SQL queries and using data analysis and event tracking tools
- Product experience or exposure
- Finance and financial modeling experience
Motivations and style
- Passion for our mission and intrinsic motivation to bring it about
- Excitement about collaborating in person
- Startup mindset - you're an owner who’s willing to take risks, test and learn, and move quickly
- Willing to work hard, in-person alongside our CEO to bring it about
EMPLOYEE BENEFITS
- Competitive salary and generous equity
- Unlimited vacation policy
- 100% covered medical, dental, and vision insurance
- Competitive Paid Parental Leave for parents
- Free Kickoff training for you and family
- The most awesome team to build with!!
COMPANY PRINCIPLES
🚀 Drive impact with 10x projects
🧑🔬 Learn with B+ quality & iterate
💜 Support and challenge each other
🪑 Remember the 3 legged stool (client, coach, and company)
🏠 Take ownership
📔 Simplify
Top Skills
Data Analysis Tools
SQL
Am I A Good Fit?
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The Company
What We Do
Kickoff is a personal training service that makes it easy to hit your loftiest fitness goals. Tell your dedicated coach about your goals and aspirations - he or she will then use our system to construct the ideal exercise and nutrition program for you and guide you through it daily via SMS and our step by step app.
This combination is unstoppable. Our average client has lost 14 pounds in 3 months and dropped 90 seconds off their mile run time. 96% of our clients choose to stick with us each month because they love the results and the journey.
Sign up for a free chat with a trainer at www.trainwithkickoff.com
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