Chief of Staff

Posted 2 Days Ago
Be an Early Applicant
South San Francisco, CA, USA
In-Office
144K-216K Annually
Entry level
Software
The Role
Serves as a trusted partner to the General Manager by communicating strategy, coordinating cross-functional priorities, maintaining organizational visibility, gathering employee feedback, supporting Shield integration, clarifying ownership, and driving follow-through. The role connects Aechelon employees, functional teams, and Shield while escalating issues requiring executive direction and preserving organizational culture and institutional knowledge.
Summary Generated by Built In
Aechelon Technology, a Shield AI company, is a leading producer of 3D simulator content, including Geospecific visual/sensor databases and realistic 3D models. We seek people who share our passion for real-time computer graphics and commitment to our mission of helping make our Nation’s pilots safer. We will give you a chance to work with some of the most talented people in the graphics industry. 
 

The Chief of Staff serves as a trusted partner to the General Manager of Aechelon Technology and as a bi-directional conduit of key information between the General Manager, Aechelon employees, functional teams, and Shield.

The primary focus of the role is to help implement, align and disseminate business strategy and operational priorities across Aechelon by ensuring information is communicated clearly, translated into action, and supported by a consistent feedback loop back to the General Manager. The Chief of Staff helps the General Manager stay connected to what is happening across the organization while ensuring employees and teams have the context they need to execute effectively.

This role is intentionally relationship-driven. It will require deep knowledge of Aechelon and its business strategy, trusted relationships with employees and managers, and the ability to connect information across functions. The Chief of Staff is not expected to personally own every operational task; rather, the role creates clarity, connects the right people, drives follow-through, and escalates issues when needed.

Core Responsibilities

Strategy Communication & Feedback

  • Serve as a conduit for the General Manager's business strategy, priorities, decisions, and operational information across Aechelon.
  • Translate high-level priorities into clear communication and actionable next steps for the appropriate teams.
  • Maintain a reliable feedback loop so operational realities, employee perspectives, questions, and concerns flow back to the General Manager.
  • Identify disconnects between strategic intent and day-to-day execution and help bring the right people together to resolve them.

General Manager Partnership

  • Maintain visibility into key organizational priorities, decisions, commitments, and issues requiring the General Manager's attention.
  • Provide organizational context and candid perspective to support informed decision-making.
  • Help determine what should be escalated to the General Manager, what can be resolved through coordination, and what can be delegated to the appropriate function.
  • Support selected special projects and time-sensitive priorities on behalf of the General Manager.

Employee Connection & Organizational Pulse

  • Continue to establish a connection between Shield and all levels of the Aechelon team in regard to values, culture and mission as we integrate.
  • Maintain a visible, approachable, and trusted connection with Aechelon employees and managers.
  • Help employees navigate organizational questions and connect them with the appropriate People/HR, functional, or Shield resources.
  • Surface meaningful employee themes, recurring friction points, and organizational needs while maintaining confidentiality and appropriate boundaries.
  • Help preserve Aechelon's culture, relationships, and sense of community as integration with Shield continues.

Cross-Functional & Shield Coordination

  • Connect Aechelon and Shield teams when initiatives, decisions, or issues cross organizational boundaries.
  • Clarify ownership when responsibilities are unclear and ensure the right people are included in the conversation.
  • Maintain appropriate visibility into significant people, headcount, operational, and integration matters affecting Aechelon.
  • Help prevent important information and action items from becoming fragmented across teams, systems, or communication channels.
  • Ensure that Aechelon team members feel a valued part of the Shield team.
Scope & Working Model

The Chief of Staff is an organizational connector and force multiplier for the General Manager. The role is accountable for helping priorities move forward, but it is not intended to absorb the day-to-day responsibilities of every function.

  • Own: coordination, communication, follow-through, organizational visibility, and selected priorities delegated by the General Manager.
  • Partner: with teams on matters within their areas of responsibility.
  • Escalate: issues requiring executive direction, business decisions, or intervention from the General Manager.
  • Preserve: the employee-facing relationships and institutional knowledge that help Aechelon remain connected and effective during integration.
Qualifications & Attributes
  • Ability to gain both deep knowledge of the Shield culture and mission as well as of Aechelon, its products, customers, people, culture and process,
  • Establish credibility and trusted relationships across multiple levels and functions of the organization.
  • Strong judgment, discretion, emotional intelligence, and ability to handle sensitive matters appropriately.
  • Excellent written and verbal communication skills, with the ability to translate complex or ambiguous information into clear direction.
  • Strong organizational skills, follow-through, and ability to influence outcomes without relying solely on formal authority.
  • Comfort operating in a fast-paced evolving environment where responsibilities and processes may still be taking shape.
What Success Looks Like

Success in this role means creating a strong two-way connection between the General Manager and the Aechelon organization: strategy and operational direction move clearly across the team, execution stays visible, and useful feedback returns to the General Manager.

Employees and managers gain a trusted connection point who understands both Shield and Aechelon and can help them navigate the broader organization. Functional teams have clearer ownership and better coordination, and Shield has a knowledgeable partner who can provide Aechelon-specific context when needed.

Ultimately, the Chief of Staff allows  Aechelon to execute on its strategy by being more connected, coordinated, and effective without becoming the default owner of every task or issue that crosses functions.

Compensation and Benefits

$144,320 - $216,480 per year

The above range is specific to CALIFORNIA and may not be applicable to other locations. Final compensation is based on factors such as the candidate's skills, qualifications, and experience. 

 We offer a very attractive compensation package including competitive base salary, company performance-based profit sharing, 401k, 100% employer paid health benefits (medical, dental, vision, life, std, ltd, and life insurance plans). 

No relocation reimbursement provided. 

For more information about our company, please visit www.shield.ai.

This position description is not intended to be a complete listing of activities, duties or responsibilities that are required of the employee holding this position. Duties, responsibilities and activities may be changed or others may be assigned at any time by the Company with notice to the employee. 

Shield AI is an equal opportunity employer. We are committed to providing access and opportunities to individuals with disabilities. If you are an applicant who is unable to fully utilize/access our application process because of a disability, Aechelon Technology will provide a reasonable accommodation. Please send an email to [email protected] to request that accommodation, and please be sure to include a detailed description of your requested accommodation, your name and preferred method of contact.

Skills Required

  • Ability to gain deep knowledge of Shield culture and mission, and Aechelon's products, customers, people, culture, and processes
  • Ability to establish credibility and trusted relationships across multiple organizational levels and functions
  • Strong judgment, discretion, and emotional intelligence
  • Ability to handle sensitive matters appropriately
  • Excellent written and verbal communication skills
  • Ability to translate complex or ambiguous information into clear direction
  • Strong organizational skills and follow-through
  • Ability to influence outcomes without relying solely on formal authority
  • Comfort operating in a fast-paced, evolving environment with changing responsibilities and processes
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The Company
HQ: San Francisco, CA
154 Employees
Year Founded: 1998

What We Do

Aechelon Technology, Inc. is a leading provider of visual simulation image generators, associated geospecific visual and sensor databases, realistic 3D models and integration services for the US Government and Government Prime Contractors. Since 1998, Aechelon Technology has maintained an unparalleled track record in program deliveries for the US Marine Corp, US Navy, US Air Force, US Army, Special Operations Command, US State Department Foreign Military Sales program and US Coast Guard, with all excellent Past Performance Evaluations. The Company has demonstrated its ability not only to deliver the visual system hardware and software, but also to provide comprehensive integration services, logistics support and program management with the delivery of image generators and databases for training programs for platforms including P-8A, BAMS, AV-8B, AH-1W, UH-1N, MV-22, MH-53, CH-53, C2-A, EA-6B, T-45, CH-47F, MH-60R, MH-60S, MMH, F-16, F-18 and F-35, and for simulation of advanced multi-sensor pods such as ATFLIR, WESCAM-20HD, LITENING II+ and AN/ASS-44C. In addition, Aechelon Technology has collaborated with the Joint Services Night Vision Training Systems and works with Marine Aviation Weapons and Tactics Squadron 1 (MAWTS-1) on the delivery of 21 enhanced Night Vision Goggles (NVG) mission rehearsal training capabilities, for use by the Navy/Marine Night Imaging and Threat Evaluation (NITE) Labs worldwide.

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