Chief of Staff

Posted Yesterday
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San Francisco, CA, USA
In-Office
140K-200K Annually
Entry level
Food • Manufacturing
The Role
Partner with the CEO to scale Lance by running the operating rhythm, leading special projects, building administrative and operational systems, managing legal and compliance processes, overseeing finance and vendors, and automating repetitive workflows with AI. The role also drives cross-functional initiatives across product, operations, and go-to-market while helping build and manage a growing team.
Summary Generated by Built In

Help lead Lance as it continues to scale.

About Lance

Lance (YC W26) builds autonomous AI agents that run hotel operations end to end. They answer guest calls and messages and coordinate the front desk, housekeeping and maintenance across hotel systems. We work with leading hotel groups across brands like Marriott, Hilton and Hyatt. We've gone from $0 to $2M+ ARR and are live at 50+ properties in the U.S. Our agents don't just assist. They execute. We work in person in San Francisco.

Total Compensation

$140K–$200K total compensation (cash, equity, bonus)

Role Overview

We're hiring a Chief of Staff to work directly with our CEO and help scale Lance. This is a high-ownership, execution-driven role across admin, legal, operations, compliance and finance. You'll take on the CEO's hardest problems and see them through.

What You'll Do
  • Be the CEO's right hand. Run the operating rhythm, prep for high-stakes meetings, and own special projects from investor updates to new initiatives.

  • Own operations and admin. Build the systems, policies and events that keep a fast-growing company running.

  • Run legal and compliance. Manage contracts and agreements, and keep SOC 2, ISO, HIPAA and PCI on track through enterprise security reviews.

  • Own finance and vendors. Run billing, payables, bookkeeping and insurance, and be the point of contact for vendors and partners.

  • Automate with AI. Turn one-off work into repeatable, automated processes wherever it saves time.

  • Drive cross-functional work. Lead projects across product, ops and go-to-market, and fill the gaps nobody else owns.

What We're Looking For
  • A degree from a strong school

  • A strong operator who takes initiative and loves owning things end to end

  • Management experience, and you want to manage and grow people

  • A builder of strong processes who thrives in ambiguity

  • Exceptional communication and sound judgment

  • Interest in AI automations and workflows

Preferred
  • A background in banking, a high-growth startup, management consulting or law

Why This Role
  • Work directly with the CEO and founders on core decisions

  • High ownership from day one, with room to build and lead a team

  • Exposure across the entire company at a company with real traction

  • Build real systems, not just decks

Benefits
  • Lunch provided

  • Health insurance: medical, dental and vision

Skills Required

  • Degree from a strong school
  • Strong operator who takes initiative and owns work end to end
  • Management experience
  • Ability to build strong processes and thrive in ambiguity
  • Exceptional communication and sound judgment
  • Interest in AI automations and workflows
  • Background in banking, a high-growth startup, management consulting, or law

Lance, Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Lance, Inc. and has not been reviewed or approved by Lance, Inc..

  • Healthcare Strength — Health insurance and overall benefits are often characterized as good or great, indicating solid medical, dental, and vision coverage. Feedback suggests insurance is a frequently cited strength for eligible roles.
  • Retirement Support — Historical information points to a structured 401(k) with a defined employer match, signaling meaningful retirement benefits. Evidence indicates established retirement programs for eligible employees.
  • Wellbeing & Lifestyle Benefits — Paid holidays and time-off elements are noted positively in some contexts, contributing to perceived overall benefits strength. Feedback suggests standard corporate perks are present for certain employee groups.

Lance, Inc. Insights

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The Company
HQ: Charlotte, NC
Year Founded: 1913

What We Do

Lance, Inc. is an American manufacturer and marketer of snack foods, specializing in sandwich crackers and cookies. Founded in 1913 in Charlotte, North Carolina, the company is now a subsidiary of the Campbell Soup Company through its acquisition of Snyder's-Lance. The company produces a wide range of hearty snack products distributed through various retail and convenience channels across the United States.

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