Chief of Staff

Posted Yesterday
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New York, NY, USA
In-Office
Senior level
Artificial Intelligence • Software
The Role
The Chief of Staff will support the CEO and leadership team by owning cross-functional strategic initiatives, building scalable operating systems, and using AI to automate workflows. Responsibilities include improving revenue tracking, accounts receivable, collections, reporting, sales and client operations, coordinating leaders and external support, establishing goals and metrics, and preparing materials for executives, investors, and the board.
Summary Generated by Built In

About Locate.ai


Locate is the first AI-native leasing solution for commercial real estate, a $100B industry stuck in the past. We use geospatial AI to help national consumer brands find and lease their next location.


Today, 150+ brands -- including F45, Gold's Gym, bb.q, and The Picklr -- work with Locate to roll out an AI-integrated expansion strategy. Locate is backed by Pear, 8VC, Slow, Matchstick, and Hat-Trick among others.

About the role


As Chief of Staff, you will be a cross-functional operator and force multiplier for the CEO and leadership team. You will own strategic and operational projects that cut across Sales, Client Services, Finance, Operations, and Product.


One month, you may be building a scalable accounts receivable and collections process. The next, you may be helping redesign how we track revenue or implementing an AI-powered workflow to reduce manual work. The common thread: you will be responsible for turning messy, important problems into clear A.I.-driven processes and outcomes.


What You'll Do

  • Own high-priority strategic initiatives on behalf of the CEO and leadership team, especially projects that cut across multiple functions.
  • Build scalable operating systems for areas like revenue tracking, accounts receivable, collections, client operations, sales operations, reporting, and internal workflows.
  • Use AI as a core operating lever to automate manual work, improve team throughput, and create more scalable internal processes.
  • Create structure out of ambiguity by defining goals, owners, timelines, metrics, operating cadence, and follow-up mechanisms.
  • Partner with functional leaders across Sales, Operations, Client Services, Finance, Product, and Engineering to align priorities and drive execution.
  • Build and manage scrappy operational capacity where needed, including vendors, offshore support, contractors, or internal process teams.
  • Prepare decision-quality materials for leadership meetings, investor updates, board discussions, and company-wide communications.


What We're Looking For

  • 3–7 years of experience in investment banking, consulting, private equity, venture-backed startups, business operations, strategic finance, or a similarly analytical and execution-heavy environment.
  • Exceptional analytical ability and business judgment. You can quickly understand a business problem, identify the key drivers, and build a practical plan.
  • AI-first mindset. You naturally look for ways to use AI, automation, and systems to make work faster, better, and more scalable.
  • Strong financial and operational instincts. You are comfortable with revenue, margins, collections, forecasting, dashboards, and process design.
  • High agency and low ego. You are willing to build the model, write the memo, call the customer, manage the spreadsheet, hire the contractor, and follow up until the work is done.
  • Excellent written and verbal communication. You can communicate clearly with executives, operators, salespeople, engineers, investors, and external partners.


Skills Required

  • 3–7 years of experience in investment banking, consulting, private equity, venture-backed startups, business operations, strategic finance, or a similarly analytical and execution-focused environment
  • Exceptional analytical ability and business judgment
  • AI-first mindset with interest in AI, automation, and scalable systems
  • Strong financial and operational instincts, including comfort with revenue, margins, collections, forecasting, dashboards, and process design
  • High agency and low ego, with willingness to execute hands-on across varied operational tasks
  • Excellent written and verbal communication skills
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The Company
HQ: San Francisco, CA
25 Employees
Year Founded: 2014

What We Do

Locate is the first tech-enabled brokerage in the retail industry. We combine unparalleled artificial intelligence with broker expertise to provide you the most accurate site selection. When we started Locate in 2014, we had a vision of making every retail real estate decision as accurate as possible through the power of data and artificial intelligence. We achieved that mission and have now grown and transitioned from a software tech partner to a full-service real estate firm. Locate links the art & science of retail site selection into one coherent offering — one that integrates unparalleled analytics with real estate expertise from world-class brokers. Retailers have a one-stop-shop for both data and brokerage, and we offer industry-leading mobile data and artificial intelligence at no cost to the retailers. Clients like Parachute, Allbirds, Barry’s Bootcamp, Massage Luxe, and Sprint trust Locate to grow their retail businesses.

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