An exciting Chief of Staff opportunity in the Corporate Oversight and Governance technology organization awaits you. Elevate your career by providing operational oversight and steering multi-faceted, global technology initiatives that support the integration of innovative solutions for dynamic impact across global operations. At JPMorganChase, we invest in our people and empower leaders who are ready to shape the future of enterprise technology.
As a Lead Technical Program Manager (Chief of Staff) at JPMorganChase within Corporate Technology's Legal and Audit Technology organization, you will lead and focus on activities related to strategic business planning and functional business management. Your core responsibilities include strategic planning, measuring performance and execution against strategic goals, managing the budget, communications, location strategy, and workforce management
Job responsibilities
- Lead the Chief of Staff function for Legal and Audit Technology, collaborating with business stakeholders, technical program managers, and finance and business management teams to oversee technology spend, monthly finance and business reviews, revised forecasts, and budget alignment
- Partner with the Portfolio Management and Governance lead on annual budget planning and the monthly business review process to ensure financial discipline and strategic alignment
- Uses enterprise-authorized AI capabilities within the work environment to accelerate program planning and risk synthesis (e.g., consolidating inputs into integrated plans, RAID, and executive-ready updates), validating outputs and handling data according to sensitivity requirements.
- Lead discussions on topics relevant to the team and actively participate in cross-group initiatives to drive cohesion and shared outcomes
- Develop and maintain an effective resource strategy for the organization, encompassing skills, role types, physical location strategy, and variable resource utilization
- Partner with Human Resources and technology leadership to support talent reviews and workforce planning initiatives
- Prepare management reports that support business operations and enable data-driven decision making at the leadership level
- Collaborate with the Finance and Business Management team to perform financial analysis and metrics reporting, including prompt review and escalation of organizational objectives and health metrics such as financial performance and span of control
- Establish control points to maintain timely oversight of vendor management engagements that maximize firm assets and mitigate risk
- Build trust and rapport through all interactions to deliver the right outcomes for the business and its stakeholders
- Promotes reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment to delivery standards.
Required qualifications, capabilities, and skills
- Formal training or certification on technical program management concepts and 5+ years applied experience
- Demonstrated proficiency in resource management, organizational and operational change management, portfolio management, conflict resolution, negotiation, and budget and financial management including controls
- Proven ability to collaborate effectively across teams that span an entire organization, influencing outcomes without direct authority
- Experience in strategic planning, creating roadmaps, and driving execution against defined goals
- Advanced analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectives
- Proven ability to lead through change, manage dependencies, and maintain control in high-pressure, shifting environments
- Advanced expertise in stakeholder management, establishing productive relationships with team members and business partners, and driving outcomes aligned with firm objectives
- Proactive approach to problem solving, with the determination to take ownership of issues and follow them through to resolution
- Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support program management workflows with strong validation habits and awareness of data sensitivity.
- Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations.
- Excellent written and verbal communication skills, including facilitation, presentation, and the ability to produce documentation appropriate for varied audiences
Preferred qualifications, capabilities, and skills
- Prior experience in financial services, legal, audit, or regulatory technology environments
- Familiarity with enterprise portfolio management tools and governance frameworks
- Experience supporting or operating within a Chief of Staff function at a large, matrixed organization
- Demonstrated ability to synthesize complex ideas quickly and communicate them clearly to senior leadership
- Knowledge of technology delivery methodologies, including Agile and waterfall frameworks
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- Formal training or certification on technical program management concepts and 5+ years applied experience
- Proficiency in resource management, organizational and operational change management, and portfolio management
- Experience in conflict resolution, negotiation, and budget and financial management including controls
- Proven ability to collaborate across teams and influence without direct authority
- Experience in strategic planning, creating roadmaps, and driving execution against defined goals
- Advanced analytical reasoning, critical thinking, and problem-solving skills
- Proven ability to lead through change, manage dependencies, and maintain control in high-pressure environments
- Advanced expertise in stakeholder management and building productive relationships with business partners
- Proactive problem solving with ownership and follow-through
- Demonstrated experience using enterprise-authorized AI capabilities for program management with strong validation and data sensitivity awareness
- Ability to review and validate AI-assisted plans, risks, and recommendations, escalating when uncertain and following data handling expectations
- Excellent written and verbal communication, facilitation, presentation, and documentation skills
- Prior experience in financial services, legal, audit, or regulatory technology environments
- Familiarity with enterprise portfolio management tools and governance frameworks
- Experience supporting or operating within a Chief of Staff function at a large, matrixed organization
- Ability to synthesize complex ideas quickly and communicate them to senior leadership
- Knowledge of technology delivery methodologies including Agile and waterfall
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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