The Role
The Chief of Staff will support the CEO and executive team by optimizing operations and ensuring alignment on strategic priorities, facilitating communication, and leading special projects.
Summary Generated by Built In
About Veho
Key Responsibilities:
Veho’s mission is to power the future of commerce by making shopping, shipping and returns seamless for everyone.
We are building a modern, end-to-end logistics infrastructure designed entirely for the ever-evolving needs of ecommerce brands and everyday consumers.
Powered by next-generation technology and a vertically integrated supply chain, Veho gives brands and their customers unprecedented control over their deliveries and removes the pain from the ecommerce post-purchase experience. We make delivery the ‘extension of the brand’ and leverage it to create deeper loyalty and trust between brands and their customers, driving customer retention and lifetime value. Our rapidly growing client list includes leading consumer brands like Hello Fresh, Zara, Macy’s, Sephora, and more.
To truly build an iconic company, we strongly believe that our people and values must be aligned with our mission. As such, we take pride in our championship team, merit-based culture. We seek team players who want to compete, win, make an impact and build a legacy, and we reward performance and impact players with generous equity and incredible career growth opportunities.
About the Role
The Chief of Staff will act as a strategic thought partner and operational leader to the CEO and the executive team at Veho. This role is the organizational glue that ensures alignment across the company’s most critical priorities and initiatives, particularly within the executive team. As the executive team’s operating system, the Chief of Staff will streamline communication, optimize decision-making, and create leverage at the highest levels of the business.
This is a high-impact, high-trust position, designed for a systems thinker with strong strategic acumen, exceptional communication skills, and a bias for action.
Strategic Support to the CEO
- Operate as a trusted thought partner and sounding board to the CEO.
- Act as a proxy in key meetings, making decisions and communicating feedback on behalf of the CEO.
- Manage and optimize the CEO’s time by evaluating priorities and absorbing or delegating initiatives as needed.
- Support the CEO with communication around company strategy and leadership decisions.
Executive Team Management & Alignment
- Serve as a central coordination point for the executive team, ensuring alignment on top priorities, company goals, and strategic focus areas.
- Foster healthy cross-functional collaboration by surfacing friction points, facilitating issue resolution, and driving forward accountability.
- Monitor and track progress on strategic initiatives across the leadership team – identifying risks, flagging bottlenecks, and supporting timely course corrections.
- Lead the preparation and facilitation of executive team meetings and weekly standups to ensure structured discussion and effective outcomes.
Special Projects
- Lead or incubate high-priority initiatives on behalf of the CEO and executive team, often operating as a project manager or interim owner until the function is scaled or staffed.
- Serve as a strategic partner in executive planning offsites, leadership summits, and company-wide goal-setting efforts.
What you bring:
- 7-8 years of professional experience at top-performing organizations, broken down as follows
- 4 - 6 years in a top-tier management consulting or investment banking program with proven exposure to executive-level problem solving, cross-functional projects, and strategic planning
- 4 - 6 years in strategic or operational leadership roles at a top-tier, high-growth startup.
- Executive presence and sound judgment—trusted to represent the CEO and leadership team with integrity and maturity.
- Exceptional communication skills—can synthesize, simplify, and influence across audiences and formats.
- Systems thinker – skilled at structuring ambiguity, bringing order to chaos, and creating scalable frameworks that enable clarity and execution.
- Bias for action – proactively drives initiatives forward with urgency, accountability, and a focus on tangible outcomes.
- Operationally rigorous and detail-oriented – thrives on clarity, follow-through, and continuous improvement.
- Analytical thinker with a very high degree of acumen working with data and numbers.
- Emotionally intelligent and highly collaborative—builds trust across teams and adapts communication to different working styles.
The base pay range for this role is $185,000 – $205,000 per year.
Veho is a growth company that looks for team members to grow with it. No matter the location, or the role, every Veho teammate shares one galvanizing mission: driving commerce forward with a customer-centric delivery and returns experience that’s built for the modern era. We are deeply value-driven (Team Up, Drive Impact, Take Ownership, Solve Bigger, Obsess Over Experience, Make Today Count) and care tremendously about investing in our high-performers.
Join us in building the future of ecommerce logistics and in doing the work of our lifetime!
(Veho is unable to provide sponsorship at this time.)
All California applicants please reference our California Applicant Privacy Notice located here.
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The Company
What We Do
Built for the age of e-commerce, Veho is an end-to-end delivery service that puts customer experience in the center. Our network of professional and qualified flexible drivers, powered by our proprietary technology, allows any brand to delight customers like never before. We help our customers cut their shipping costs, gain full visibility into all of their shipments, and build customer loyalty with an incredible shipping experience. Welcome to package delivery, reinvented.
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