Chief of Staff - AVP

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New York, NY, USA
In-Office
Fintech • Financial Services
The Role
Job Description

Purpose of the role

To enable the success of senior executives by helping navigate complex challenges, make informed decisions and deliver against their strategic objectives.

Accountabilities

  • Strategic support to senior executives, such as the CEO or other top-level leaders including assistance in the development and execution of in year and multi-year business strategy, research, and analysis to support decision-making and act as delegate for the senior executive in specific situations.
  • Management of Colleague engagement planning in line with the strategic direction, managing communication channels and ensuring effective coordination across different departments and teams.
  • Management of key projects and strategic initiatives on behalf of senior executives, ensuring strategic projects are on track, monitoring of progress, and provision of regular updates to the executive team.
  • Improvement of operational efficiency, alongside functional partners, within the organisation including the identification of areas for improvement, streamlining of processes, and implementation of consistently excellent best practices to enhance productivity and effectiveness.
  • Development of performance reporting for key metrics that reinforce the strategic objectives of the division and support the external commitments made. Analyse and draw insight to drive performance. Involvement in aspects of financial analysis and budget management, including assistance in financial planning, forecasting, cost management and monitoring of financial performance against targets.
  • Support to senior leadership to ensure appropriate resourcing across the business/function including planning and forecasting, partnering with HR to drive talent development and succession planning including the identification of high-potential employees, provision of mentorship and guidance, and support to leadership development and diversity initiatives.
  • Support to the senior executive with risk and control oversight, escalation, crisis management and risk mitigation, support the development of contingency plans, coordination of responses to emergencies, and ensure business continuity.
  • Implementation of a robust governance framework which supports the board of directors, executive forums and governance committees through the preparation of board materials, organisation of meetings, and ensuring compliance with regulatory requirements.

Assistant Vice President Expectations

  • To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
  • Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
  • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
  • OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
  • Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
  • Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
  • Take ownership for managing risk and strengthening controls in relation to the work done.
  • Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
  • Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
  • Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
  • Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
  • Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Embark on a transformative journey as a Chief of Staff AVP. At Barclays, our vision is clear – to redefine the future of banking and help craft innovative solutions. The Chief of Staff office plays a central role in supporting senior executives, providing strategic, operational, and administrative leadership at the core of the organization. As a trusted advisor to Executive Committee members, this role delivers essential operational support, advances key strategic efforts, and helps leaders navigate complex, fast‑moving organizational challenges with clarity and agility. The Chief of Staff function is pivotal in progressing executive priorities, promoting enterprise-wide alignment, and sustaining operational excellence across the executive office.

To be successful as a Chief of Staff - AVP, you should have:

  • A clear focus on delivery and a sense of ownership, consistently driving work to completion while maintaining high standards

  • Energy and adaptability, responding constructively to change and sustaining momentum in a dynamic executive environment

  • The ability to build trusted relationships, communicate with confidence, and support effective decision making

Some other highly valued skills may include:

  • Analytical thinking and problem-solving skills, with the ability to synthesize information, identify risks and opportunities, and provide leaders with clear and actionable insights

  • Effective communication and coordination skills, producing high quality materials, managing workflows, and ensuring alignment across teams and priorities

  • Demonstrated ability to operate with clarity and efficiency in a dynamic environment while meeting critical deadlines

You may be assessed on the key critical skills relevant for success in this role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills.

This role is located in New York, NY.

Minimum Salary: $95,000

Maximum Salary: $120,000

The minimum and maximum salary/rate information above includes only base salary or base hourly rate. It does not include any other type of compensation or benefits that may be available.

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The Company
HQ: London
83,500 Employees

What We Do

Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group. With over 325 years of history and expertise in banking, Barclays operates in over 40 countries and employs approximately 83,500 people. Barclays moves, lends, invests and protects money for customers and clients worldwide.

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