Chief Operating Officer

Posted 5 Days Ago
Be an Early Applicant
Hồ Chí Minh
1-3 Years Experience
eCommerce • Information Technology • Retail
The Role
The Chief Operating Officer (COO) will oversee business operations, ensure office functionality, participate in high-level decision-making, deliver special projects, and address operational issues. The role requires collaboration across functions and the ability to synthesize recommendations for key stakeholders.
Summary Generated by Built In

We are NFQ Technologies, an 800+ strong team with a presence in 7 countries. Our ideas underpin successful exits, IPOs, strong financial results, and competitive advantages, as well as novel processes, new business models, and great user experiences. We focus on scaling businesses, often in e-commerce, mobility, and transport & logistics, while always keeping an eye on emerging segments as well.


We say no to ofice politics and pointless meetings. We celebrate curiosity, experimentation, and passion. We are very open to people growing both within and beyond their teams and departments.


We are seeking a dynamic and ambitious individual for the role of Chief Operating Oficer (COO) to shape our future and deliver on our vision. As the CEO’s right hand and the key driver of our daily operations, the COO will not only help scale our business professionally and eficiently but also ensure we remain deeply connected to our core values.


TL;DR - We are seeking a very special individual. Hungry for success. Growth Mindset. Smart. Decent human being. What you don’t find in this JD are degrees, impressive universities and years of experience. With the right mindset, brain and heart you can learn anything. Although education never hurts. Oh and you need to be willing to spend a lot of time in Vietnam, Thailand and sometimes Europe.


In this role, you will

  • Oversee business operations, administrative duties, and ensure eficient ofice functionality, including legal document management, contract oversight, employee feedback, strategy formulation, and client discussions — all crucial components contributing to the company’s operational success.
  • Participate in high-level decision-making processes and contribute to the development of organizational goals and objectives.
  • Oversee and deliver special projects and initiatives to foster an environment of accountability, analytical thinking, and precision.
  • Identify and address operational issues affecting eficiency of the company, collaborating cross-functionally with stakeholders to resolve root causes. Enhance team eficiency to achieve KPIs and meet daily productivity targets.
  • Synthesize recommendations and present them to key stakeholders to inform business decisions. Collaborate across functions to ensure prompt resolutions and maintain information accuracy.

What will you bring

  • An unwavering commitment to achieving success and fostering personal growth.
  • A cheerful, positive, mindful, and caring personality.
  • Practical judgment and street-smart acumen are essential.
  • Willingness to travel, ensuring adaptability to dynamic business needs, and flexibility in working hours. You will spend a lot of time in Vietnam, Thailand and Europe.
  • Demonstrated ability to thrive in high-pressure situations with a consistent track record of exceeding expectations.
  • A strong global business acumen with the ability to comprehend the standards and requirements of international stakeholders.
  • Proficient in English, both in written and verbal forms, with high-quality presentation skills. German proficiency is a big plus.

Why NFQ is Your Path to Growth

  • The only Vietnam's Best IT Company awarded by ITViec for 6 consecutive years.
  • We are proud to have a diverse team, with 13+ different nationalities represented, and we believe that our differences make us stronger.
  • We will also provide you with an extensive network of professionals and entrepreneurs globally.

  • As a potential member of our team, you'll be expected to uphold our cultural values, which contributing to our success in the last 20+ years:

  • Fairness: We are deeply commifted to fairness in all our interactions. Whether it's with colleagues, customers, shareholders, or our environment, we uphold a culture of equity and respect in every aspect of our business.
  • Entrepreneurship: Our ethos is shaped by the spirit of entrepreneurship. We value unconventional thinking, responsible risk-taking, and a relentless drive to turn innovative ideas into successful realities. This entrepreneurial mindset is what sets us apart.
  • Excellence: At NFQ, excellence is about delivering 'WOW' experiences to all stakeholders. We strive for a standard of performance that not only meets but exceeds expectations, creating memorable and impactful experiences for both our customers and colleagues.
  • Diversity and Equity: We embrace diversity, equity, and inclusion, recognizing their critical role in our success. We encourage an environment where everyone's unique contributions are valued and respected.

  • Join the NFQ Tribe:
  • This opportunity is more than a job; it's an invitation to be part of a tribe that values innovation, commitment to excellence, and respect for each individual's journey and contribution. If these values resonate with you and you're ready for a challenging yet rewarding career path, we welcome you to apply.
  • Are you hungry for success? Join us, and see how your achievements directly translate into rewards with us.

  • Benefits include:
  • Social insurance in compliance with Vietnamese law.
  • Company-provided laptop.
  • Healthcare package and annual health check-ups.
  • Performance review twice a year.
  • Annual leave: unlimited.

  • Location: Unit No.PF-08 on Podium Floor, Sapphire Tower 2, 92 Nguyen Huu Canh street, Ward 22, Binh Thanh District.
    Working time: Monday - Friday (9AM - 6PM)
The Company
Žirmūnų, seniūnija
542 Employees
On-site Workplace
Year Founded: 2002

What We Do

Technologies, expertise, and right attitudes behind globally scaling business. A 900-strong team in Europe and Asia specializing in technologies, business impact processes and advisory in areas such as e-commerce/retail, mobility, transport & logistics, travel

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