Chief Operating Officer

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Indianapolis, IN, USA
In-Office
Senior level
Kids + Family • Social Impact • Telehealth
The Role
Provide executive operational leadership for program administration, contracts, grants, vendor and state/federal partnerships. Oversee RFPs, mentor leaders, drive program growth and integration, recommend operational improvements, and promote innovation and continuous improvement to improve services for children and families.
Summary Generated by Built In

Chief Operations Officer

Salary Commensurate with Experience

Join our dynamic team as our Chief Operations Officer and make a meaningful impact in the lives of those we serve! Enjoy ongoing professional development opportunities, access to low-cost healthcare benefits that support you and your family, a generous PTO and Holiday program, and an emphasis on work life balance!

The Chief Operating Officer serves as a strategic and collaborative executive leader responsible for advancing operational excellence, organizational effectiveness for programs, and mission impact across The Villages of Indiana. Working closely with the President & CEO and Executive Leadership Team, the COO fosters a positive, high-performing culture that supports employees, strengthens programs, encourages innovation, and ensures exceptional service to children and families statewide. This position promotes cross-organizational collaboration, strategic growth, operational alignment, and continuous improvement while supporting the agency’s mission, vision, goals, and values.

As the Chief Operations Officer, you will:

  • Provide operational leadership and oversight related to contracts, grants, vendor relationships, business agreements, and state/federal partnerships.

  • Ensure Request for Proposals/Information/Service are completed and submitted timely and accurately.

  • Inspire, mentor, and empower leaders and teams to achieve strong outcomes for children and families through collaboration, innovation, accountability, and shared purpose.

  • Oversee designated areas of Program Administration and facilitate strong integration and collaboration across service lines and departments agency wide.

  • Create and execute strategies for program and service growth opportunities that strengthen organizational impact and community responsiveness.

  • Communicate recommendations for program and operational improvements based on organizational needs, emerging trends, and best practices.

  • Drive innovation and strategic expansion initiatives that strengthen programs, enhance operational effectiveness, and increase organizational impact to support high-quality services, operational excellence, and long-term sustainability.

  • Foster a culture of innovation, collaboration, service enhancement and continuous improvement across programs and operations that is aligned with the organization’s mission and strategic priorities.

Position Requirements:

  • Master’s Degree from an accredited college or university in social work, psychology, counseling, education, or a related field

  • Seven (7) years of related experience with child focused social services

  • Five (5) years of senior leadership experience

  • Experience and knowledge of clinical services

The Villages of Indiana offers a team-oriented environment for case managers, social workers, and other child, family, and social services professionals with flexible scheduling, competitive pay, and benefits package.

The Villages is Indiana’s largest private non-profit provider of Child and Family services, including Foster Care. The Villages champions every child’s right to a safe, permanent, and nurturing home. We are committed to strengthening all families and embracing the dignity and diversity of every child, youth and family served.

Skills Required

  • Master's Degree in social work, psychology, counseling, education, or a related field
  • Seven years of related experience with child-focused social services
  • Five years of senior leadership experience
  • Experience and knowledge of clinical services

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The Company
866 Employees
Year Founded: 1978

What We Do

The Villages of Indiana is a 501(c)(3) nonprofit child and family services agency and Indiana’s largest private nonprofit provider of services including foster care. It strengthens families and champions every child’s right to a safe, permanent, and nurturing home. Its programs include foster care, healthy families, kinship care, and virtual behavioral-health services for children, youth, and families across Indiana.

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