Chief Operating Officer: Children's Services

Posted 18 Days Ago
Be an Early Applicant
Providence, RI, USA
In-Office
140K-168K Annually
Expert/Leader
Kids + Family • Social Impact
The Role
The Chief Operating Officer will lead multi-site children’s services across educational, residential, outpatient, and community-based programs. Responsibilities include strategic and operational planning, regulatory and licensing compliance, clinical quality, safety, service coordination, budgeting, staffing productivity, utilization, reimbursement, and contract performance. The role partners with clinical, administrative, and finance leaders to ensure accessible, effective, fiscally sustainable services across multiple Rhode Island locations.
Summary Generated by Built In

Chief Operating Officer for Children's Services Needed in Providence, Rhode Island!


Are you ready to take on a pivotal leadership role in an organization dedicated to transforming the lives of children and adults with behavioral health challenges, autism spectrum disorder, and developmental disabilities? The Groden Network is seeking a dynamic, experienced Chief Operating Officer to oversee and enhance our children's services and practices, provide strategic and operational oversight of educational, residential, outpatient, and community-based programs, ensure coordinated service delivery, safety, quality, clinical effectiveness, accessibility, and alignment with the Network's mission. The locations of the sites for the different programs to be overseen by this position are; Providence, Warwick, Johnston, and Smithfield, RI. 


Our highly respected agency has over 50 years of distinction, nationally and internationally, in providing high-quality, compassionate care to individuals across the lifespan. As our COO, you’ll play an integral role in shaping the future of our organization. We welcome applications from dynamic, experienced professionals to direct and advance the Network's vision and programmatic strategies across our children's programs.

 

Key Responsibilities:

  • Oversee and coordinate the daily administration of school, residential, outpatient, and community-based programs
  • Participate in the development and execution of strategic planning initiatives
  • Program compliance with Rhode Island DCYF regulations 
  • Ensure high standards of care, safety, clinical quality, accessibility, and developmental support for students, residents, and individuals served in community settings
  • Foster an inclusive, positive, trauma-informed, person-centered, and community-responsive work culture
  • Maintain strict adherence to applicable state, federal, local, contractual, accreditation, licensing, documentation, and payer requirements across school, residential, outpatient, and community-based services
  • Oversee health, safety, emergency response, clinical escalation, and field-safety protocols for facilities and community service locations
  • Ensure outpatient and community-based services meet authorization, medical-necessity, billing-support, documentation-timeliness, and service-plan requirements in collaboration with clinical and administrative leaders
  • Partner with CFO to develop and manage operational budgets for school, residential, and community-based programs
  • Monitor and manage expenditures, staffing productivity, service utilization, reimbursement trends, and contract performance to support fiscal sustainability and target alignment
  • Partner with finance and program leaders to address variances, optimize resources, and support responsible growth of outpatient and community-based capacity


Minimum Qualifications:

  • Master’s degree in Education, Special Education, Social Work, Non-Profit Management, or a related field (Bachelor's with equivalent experience accepted)
  • Minimum of 7 to 10 years of progressive leadership experience in educational, residential, outpatient, community-based, behavioral health, or human-services nonprofit settings, including oversight of multi-program or multi-site operations
  • Strong executive management, budgeting, program development, quality improvement, and cross-departmental supervision abilities


Preferred Qualifications:

    • Demonstrated ability to oversee outpatient workflows, community-based service delivery, referral relationships, caseload management, access and utilization, interdisciplinary coordination, and outcome measurement
    • Ability to define problems, collect data, establish facts, draw valid conclusions, and respond effectively to inquiries or complaints from individuals, families, regulatory agencies, payers, and external partners


Excellent Comprehensive Benefit Package!!

  • Company Paid 80% of Health Insurance with Blue Cross Blue Shield
  • Company Paid 100% of Dental Insurance with Delta Dental (Individual)
  • Vision Insurance with VSP
  • Health Reimbursement Arrangement (HRA)
  • Flexible Spending Account (FSA)
  • Dependent Care Flexible Spending Account (DCFSA)
  • 401K with Company Match / ROTH Contribution Plan
  • Free Long Term Disability Insurance
  • Free Life Insurance
  • AFLAC
  • Voluntary Pet Insurance
  • Tuition Reimbursement
  • Up to 24 days of Paid Time Off in your First Year!
  • 12 Paid Holidays
  • Employee Assistance Program (EAP)
  • Opportunities for paid CEUs
  • Mileage Reimbursement
  • Cell phone stipend


The Groden Network is an Equal Opportunity Employer and values inclusion in its workforce. Take the next step in your career and make a meaningful impact!


Skills Required

  • Master’s degree in Education, Special Education, Social Work, Non-Profit Management, or a related field; a bachelor’s degree with equivalent experience is accepted.
  • Seven to ten years of progressive leadership experience in educational, residential, outpatient, community-based, behavioral health, or human-services nonprofit settings.
  • Experience overseeing multi-program or multi-site operations.
  • Strong executive management abilities.
  • Budgeting experience.
  • Program development experience.
  • Quality improvement experience.
  • Cross-departmental supervision abilities.
  • Experience overseeing outpatient workflows, community-based service delivery, referral relationships, caseload management, access and utilization, interdisciplinary coordination, and outcome measurement.
  • Ability to define problems, collect data, establish facts, draw valid conclusions, and respond effectively to inquiries or complaints.
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The Company
HQ: Providence, Rhode Island
225 Employees
Year Founded: 1976

What We Do

The Groden Center is a Rhode Island-based nonprofit educational and treatment organization serving children and teens with autism, developmental disabilities, and related behavioral or learning challenges. It provides individualized special-education day-school and transition programming alongside early-intervention, treatment foster-care, residential, and community- and home-based supports. Its approach emphasizes person-centered, family-oriented services designed to build communication, independence, and practical life skills while partnering with families.

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