Charter Associate

Posted An Hour Ago
Be an Early Applicant
27609, Raleigh, NC, USA
In-Office
Entry level
Aerospace • Transportation
The Role
Supports private charter sales by preparing quotes, responding to customer inquiries, following up on open requests, maintaining sales and CRM accuracy, and coordinating with Sales, Operations, and Customer Service teams. The role requires strong communication, attention to detail, time management, multitasking, and responsiveness in a fast-paced, shift-based environment. It offers on-the-job training and a progression path into charter sales or customer service roles.
Summary Generated by Built In

About flyExclusive 

flyExclusive is one of the fastest-growing private aviation companies in the country — and we are just getting started. From our world-class Jet Club to our unmatched private jet charter, clients who fly with us receive a curated private jet experience that anticipates their needs for comfort and style. We operate a modern, curated fleet and deliver a world-class experience to our customers, backed by a team that holds itself to the highest standards of safety, service, and operational excellence. From our roots in Kinston, North Carolina to our expanding Raleigh headquarters, we are building something the industry has not seen before. 

Why flyExclusive? 

As we continue to build a leading aviation brand, nothing is more critical to this mission than the talented professionals that make up flyExclusive. We’re more than just a private jet company. We go beyond the industry standard to create a uniquely detailed customer experience that is visible throughout all our departments, from our software design and fleet coordinator teams to our pilots and technicians. If you are looking for people who motivate others around them, and build relationships that create trust and open communication, you will find that here. The people at flyExclusive create a culture of positivity and aren't afraid to make decisions for the good of their team and the company. 

If that sounds like you, come and work with us at flyExclusive! We offer competitive pay within the aviation industry, generous time off with flexible scheduling, a great benefits package including 401k matching, relocation assistance, and career growth opportunities!

Role Overview  

The Charter Sales Associate is an entrylevel, highexposure role within the Network Sales team, supporting live charter sales activity in a fastpaced, performancedriven environment.  

This position works closely with Charter Sales, Operations, and Customer Service teams to ensure customers receive accurate quotes, timely responses, and consistent followup. The role is designed for individuals who are motivated, detailoriented, and eager to develop a career in private aviation sales.  

This is a development role with real responsibility and a clear growth path for those who perform.  

Key Responsibilities  

  • Support charter sales by preparing and delivering accurate, timely quotes  

  • Respond promptly and professionally to inbound customer inquiries  

  • Follow up on open quotes and active customer requests  

  • Maintain accuracy across sales, quoting, and CRM systems  

  • Collaborate daily with Sales, Operations, and Customer Service teams to execute trips  

  • Support senior team members during live charter transactions  

  • Contribute to the overall performance and standards of the Network Sales team  

 Skills and Abilities: 

  • Being a self-starter who is highly motivated with strong initiative 

  • Interpersonal skills with an emphasis on strong communication skills in both oral and written forms 

  • Effective time management 

  • Attention to detail 

  • Focus on excellence 

  • Adaptability 

  • Professionalism in hard conversations 

Other cognitive processing 

  • Memorization 

  • Reasoning and connecting ideas 

  • Adept quick learning 

  • Problem finding and solving 

  • Multi-tasking 

  • Detail orientation 

  • Selling, negotiation and communication skills 

  • Prioritizing, time management and organizational skills 

  • Great relationship management skills and openness to feedback 

  • Maintain metrics and analyze data to assess performance and implement improvements 

  • Ability to meet cost, productivity, accuracy and timeliness targets  

Competencies 

  • Microsoft Office Suites 

Work Environment 

  • Typical office and computer lab environment with frequent interruptions. 

  • his is a demanding, timesensitive role where responsiveness, accuracy, and teamwork matter. The pace is high, expectations are clear, and performance is visible.  

  • For the right candidate, this is a strong opportunity with meaningful upside. If you have the drive and discipline to succeed, the sky is the limit.  

Physical Demands 

  • Ability to occasionally lift and move standard office objects weighing up to 20 pounds. 

  • Ability to remain in a stationary seated or standing posture for extended periods of time. 

  • Ability to move inside the office environment to access shared printers or meeting rooms. 

  • Ability to navigate multi-level facilities via stairs or elevators during daily transit. 

  • Ability to read small-print documents, view multiple computer screens, and inspect detailed reports clearly at close range. 

  • Ability to hear and exchange accurate information during phone calls, video conferences, and in-person team discussions. 

  • Ability to perform continuous keyboarding, mouse navigation, or ten-key data entry tasks. 

  • The essential functions described in this job description represent the fundamental duties of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position, consistent with applicable law. 

Training & Career Development  

  • Fastpaced, onthejob training alongside experienced sales professionals  

  • Exposure to an established customer base and realtime charter activity  

  • Designed as a feeder role into:  

  • Charter Sales Representative or Customer Service Representative  

  • Other commercial or operational roles within the business  

High performers can expect expanded responsibility and career progression within 12 months.  

EEO Statement 

flyExclusive does not discriminate based on race, color, religion, sex (including pregnancy, sex stereotyping, gender identity, gender expression or transgender status), national origin, sexual orientation, physical or mental disability, age, protected genetic information, status as a parent,  

marital status, political affiliation, or retaliation based on prior protected EEO activity. 

Other Duties 

Pleasenotethis job description is not designed to cover orcontaina comprehensive listing of activities, duties or responsibilities that arerequired ofthe employee for this job. Duties,responsibilities,and activities may change at any time with or without notice. 

Qualifications

Required Qualifications & Attributes  

  • Entrylevel role; aviation experience not required  

  • Bachelor’s degree preferred or equivalent experience    

  • Strong written and verbal communication skills  

  • High attention to detail and ability to work under time pressure  

  • Comfortable in a fastpaced, shiftbased environment  

  • Selfmotivated, coachable, and eager to learn  

  • Teamoriented with a strong sense of accountability  

  • Must be authorized to work in the United States without sponsorship. 

  • Candidates must successfully complete a comprehensive background check prior to employment. This includes verification of previous employment, education, criminal history, and any other relevant information necessary to determine the suitability for the position. 

Skills Required

  • Strong written and verbal communication skills
  • High attention to detail and ability to work under time pressure
  • Comfortable working in a fast-paced, shift-based environment
  • Self-motivated, coachable, and eager to learn
  • Team-oriented with a strong sense of accountability
  • Authorized to work in the United States without sponsorship
  • Successfully complete a comprehensive background check before employment
  • Bachelor's degree or equivalent experience
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The Company
HQ: Kinston, NC
160 Employees
Year Founded: 2013

What We Do

Exclusive Jets LLC, operating as flyExclusive, is a premier owner/operator of private jet experiences, offering services such as private jet charter, fractional jet ownership, aircraft management, and MRO.

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