Chargé(e) d'opérations H/F

Reposted One Month Ago
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Paris, Île-de-France, FRA
In-Office
Internship
Professional Services • Transportation
The Role
The Operations Intern will assist the Head of Operations, improve processes, enhance customer success and support, and develop scalable tools and workflows.
Summary Generated by Built In

Lease a Bike is building the future of employee mobility.
We’re an international bike leasing tech platform already live in Germany, Sweden, Austria, Belgium, the Netherlands and the US - and proud sponsor of the team Visma | Lease a Bike!

-> France is live since june 2025
-> First customers are onboard.

-> Now we scale.

We’re looking for an Operations Intern to join the core French team and work directly with the Head of Operations. This is not a “watch and learn” internship. You’ll be in the engine room, helping us build, fix, optimize, and scale.

What you’ll actually do :

  • Be the right hand of the Head of Operations

  • Build and improve real operational processes (not slides)

  • Make Customer Success & Customer Support fast, smooth, and human

  • Fix broken workflows and create better ones

  • Work with partners, suppliers, bike workshops

  • Create simple, scalable processes, docs, and tools

  • Spot problems before customers do, and solve them

  • Help turn a young operation into a well-oiled machine

Who we’re looking for :

  • You are currently pursuing a degree in Business, Operations, Engineering, Management

  • Fluent in English and French

  • You like ownership

  • You’re structured, sharp, and hands-on

  • You’re fluent in French & English

  • You’re comfortable building from scratch

  • You care about customer experience, mobility and sustainability

Skills Required

  • Currently pursuing a degree in Business, Operations, Engineering, Management
  • Fluent in English and French
  • Structured, sharp, and hands-on
  • Comfortable building from scratch
  • Cares about customer experience, mobility, and sustainability
Am I A Good Fit?
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The Company
HQ: Kraainem

What We Do

Lease a Bike makes bicycle leasing accessible for employees and businesses, offering employer-sponsored bike leasing with monthly payments that cover everything, promoting healthier commutes and cost savings.

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