Motorola Solutions
We help people be their best in the moments that matter.
Southerns, CA, USA
Remote
Hybrid

Channel Sales Support Engineer - IPVideo (Southwest)

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Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department OverviewIP Video is the creator of the HALO Smart Sensor, a multifunctional safety and security device with built-in vape detection and air quality monitoring, gunshot detection, abnormal noise and motion detection and emergency keyword detection. The HALO Smart Sensor improves situational awareness and makes it possible to help protect people and spaces even where video security solutions are not permitted.
Job Description

We are currently seeking a Channel Pre Sales Support Engineer (PSE) for our Southeast and Southwest regions to be located in CA, AZ, UT, NV, CO, and WA. The PSE will be responsible for supporting the territories RCSM and CAM on partnerships with Security and IT Integrators, Building Automation dealers, A&E Firms on client opportunities. The PSE reports to the Global Channel Support Manager, however we are looking for independent leaders who are self-managing.

Responsibilities:

  • Support new customer relationships both within partner and end-user communities.

  • Help achieve sales, profitability, and customer recruitment objectives and represents the entire range of company products and services to assigned customers within their region(s). 

  • Co-develop materials and conduct training for company products for the channel.

  • Proactively drive and manage the technology phase of the sales process, and reporting.

  • Support our 3rd party technology integration partners with training and product understanding on combined solutions.

  • Co-develop presentation material with the sales team and perform technical presentations to the channel and end-users.

  • Drive proof of concept and registered projects with the sales team including providing end of evaluation reports illustrating product and experience value alongside sales team to assist in project close.

  • Liaise between helpdesk, sales and the channel on technical questions which arise during the sales process.

  • Technical support and set up at trade shows.

  • This position requires travel to trade shows, conferences, and client locations.

Qualifications:

  • 3+ years of experience in one of the following: Sales, Engineering, or Solutions Architecture

  • Equipped in providing business-to-business technology/physical security/HVAC technical support environment with a track record of success. 

  • Bachelors Degree preferred.

  • Proficient knowledge of security and/or building automation products.

  • Familiarity with cloud-based enterprise systems, IoT and Machine Learning a plus. 

  • Experience with supporting enterprise solutions.

  • Effective understanding and experience with the corporate culture, environment, and decision processes.

  • Strong verbal and written communication skills.

  • Ability to express technical concepts in simplified ways.

  • Independent, self-disciplined and a problem solver. 

  • The expected salary range of this position is $100,000 to $110,000.

  • Accepting applications between March 8th and April 30th.

  • Helpful attitude and team centric, accountable, and takes initiative.

#LI-KF2


Basic Requirements

  • 3+ years of experience in one of the following: Sales, Engineering, or Solutions Architecture


Travel Requirements
Under 25%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes

Our U.S. Benefits include:

  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 9 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email [email protected].

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Candidate Location Eligibility:
Albuquerque, NM
Ann Arbor, MI
Atlanta, GA
Austin, TX
Baltimore, MD
Baton Rouge, LA
Birmingham, AL
Boise, ID
Boston, MA
Buffalo, NY
Charleston, SC
Charlotte, NC
Chicago, IL
Cincinnati, OH
Cleveland, OH
Colorado, CO
Columbus, OH
Dallas-Fort Worth, TX
Dayton, OH
Des Moines, IA
Detroit, MI
Fayetteville-Springdale-Rogers, AR
Greensboro, NC
Hampton Roads, VA
Hartford, CT
Houston, TX
Huntsville, AL
Indianapolis, IN
Jacksonville, FL
Kansas City, MO
Las Vegas, NV
Lexington, KY
Lincoln, NE
Little Rock, AR
Los Angeles, CA
Louisville, KY
Madison, WI
Memphis, TN
Miami, FL
Milwaukee, WI
Minneapolis–Saint Paul, MN
Nashville, TN
New Orleans, LA
New York City, NY
Ogden, UT
Oklahoma City, OK
Omaha, NE
Orlando, FL
Other US Location
Palm Bay-Melbourne-Titusville
Pensacola, FL
Peoria, IL
Philadelphia, PA
Phoenix – Mesa – Scottsdale, AZ
Pittsburgh, PA
Portland, ME
Portland, OR
Providence, RI
Provo, UT
Raleigh-Durham, NC
Reno, NV
Richmond, VA
Rochester, NY
Sacramento, CA
Salt Lake City, UT
San Antonio, TX
San Diego, CA
San Francisco, CA
San Luis Obispo, CA
Santa Cruz, CA
Seattle, WA
Spokane, WA
St. Louis, MO
Tallahassee, FL
Tampa Bay, FL
Tucson, AZ
Tulsa, OK
Washington DC
Wichita, KS
Wilmington, NC

What are Motorola Solutions Perks + Benefits

Motorola Solutions Benefits Overview

Our U.S. benefits include:
- Incentive Bonus Plans
- Medical, Dental, Vision benefits effective Day 1
- 401K with Company Match and Day 1 vesting
- 9 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
- and more!

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Remote work program
Our remote work program includes telecommuting at Manager discretion.
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid holidays
Office Perks
Commuter benefits
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Relocation assistance
Onsite gym
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Paid industry certifications

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