Channel Partner

Posted Yesterday
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Clifton Park, NY, USA
In-Office
Mid level
Cloud • Information Technology • Internet of Things • Consulting
The Role
Manages technology channel partner programs, relationships, certifications, rebates, marketing funds, events, deal registrations, pricing, quotes, and order procurement. Supports Sales Executives with prospecting, account penetration, renewals, presales activities, CRM documentation, and customer order status. Coordinates with sales, marketing, finance, technical teams, vendors, manufacturers, distributors, and post-sales teams to increase sales and ensure successful customer delivery.
Summary Generated by Built In
Company Description

Let’s Work Together

Channel Partner

This position is based in Clifton Park, NY

LIFE at nfrastructure

At nfrastructure, we understand that our success results from our diverse workforce. nfrastructure nployees relish challenging projects working alongside technology’s best and the brightest. Our team members enjoy the freedom and support they receive to help our customers solve problems and capitalize on opportunities. Our work environments are designed to foster collaboration, creativity, excitement and success. We are a high-growth organization that counts many of the world’s most admired brands as customers. nfrastructure is a CRN Triple Crown winner, a member of the Fast Growth 150, Tech Elite 250 and Solution Provider 500, Inc.’s Build 100 List of Sustained-Growth Companies, Inc.’s 500|5000 list, and are recognized as both a Times Union Top Workplace and a Best Company to Work for in New York State.

Job Description

The role: Channel Partner

As the Channel Partner, you will help to manage all channel activities associated with our partners and assist our Sales Executives with prospecting, acquiring, servicing, and retaining high quality customers. At nfrastructure, our partners enable us to deliver world-class, leading edge solutions for our customers. These partners also have strict requirements as a cost of entry to do business with them that need to be coordinated and tracked. From staying current on certification requirements and planning future certification requirements to working with finance to ensure credit facilities are in place, there are constant, immediate needs in the channel to enable more sales.

Responsibilities:

  • Understand all partner programs including company requirements
  • Maintain excellent relationships with partners, vendors and distributors
  • Manage and coordinate daily channel partner activities such as lunch and learns, partner briefings and partner events
  • Work with technical management at nfrastructure to schedule educational briefings and technology updates
  • Work with sales and marketing to understand and leverage partner offers for customer briefing, technology updates, and other partner funded marketing initiatives
  • Understand and manage partner rebate and marketing fund programs
  • Responsible for working with various teams within the organization to improve contract renewal rates, and meet and exceed company quotas
  • Assist Sales Executives with generating a plan to ensure broad penetration into large accounts
  • Manage and support outbound and inbound accounts
  • Record accurate and complete information in CRM
  • Prepare quotes and make adjustments as appropriate
  • Work with Sales Executives and Executive staff on presales activity to ensure product sales are being bought at best price through accurate vendors
  • Responsible for working with vendors and manufacturers to obtain the best pricing for hardware opportunities available submitting and maintaining deal registrations for all HW opportunities
  • Work with post sales to coordinate accurate, timely and successful procurement of the orders from distributors and vendors to ensure delivery to the end users
  • Maintain positive working relationships with manufacturers and vendors
  • Support customers when needed, providing order status and tracking information upon request

Qualifications

Requirements:

Mandatory:

  • BA/BS in business or a related field, and a minimum for three years’ sales experience in the technology industry
  • Knowledge of new contract and renewal contract order processing

Preferred:

  • Cisco Business Value Specialist certification
  • Cisco Certified Business Value Practitioner

Additional Information

About nfrastructure:

nfrastructure partners with the world’s most admired brands to design, build, and operate infrastructure and applications for digital business. Our insight, execution, and results culture, world-class engineering talent, on-site technical service in every major market, tightly integrated high-availability remote support and our innovative, proprietary “nterprise” software platform delivers a highly differentiated value proposition for our customers and partners.

More information about nfrastructure can be found at www.nfrastructure.com

Apply for this job or another online today at https://nfrastructure.com/careers/latest-jobs.html

Skills Required

  • Bachelor’s degree in business or a related field
  • At least three years of sales experience in the technology industry
  • Knowledge of new contract and renewal contract order processing
  • Cisco Business Value Specialist certification
  • Cisco Certified Business Value Practitioner certification
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The Company
219 Employees
Year Founded: 1992

What We Do

nfrastructure partners with admired brands to design, build, and operate infrastructure and applications for digital business. The company provides implementation and management of IT infrastructure for complex enterprises, including networking, cloud and data centers, Internet of Things, mission-critical construction, workplace, and collaboration solutions. Its services combine engineering talent, on-site technical support, remote support, and proprietary software to help customers solve problems and pursue digital opportunities.

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