Channel Manager, Live Oak Express

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Wilmington, NC, USA
In-Office
425K-500K Annually
Fintech • Payments • Financial Services
The Role

About Us

Live Oak Bank is a digital bank that serves small business owners across the country.  Our groundbreaking spin on service and technology has fueled our mission to be America’s Small Business Bank. Our products help customers buy, build, and expand their business, and our high-yield savings and CD products help them grow their hard-earned money.  At Live Oak, we never lose sight of the well-being of our people. We believe our employees are the heart of our company. Our commitment to our customers and culture is intertwined, and we seek those who embody and embrace what it takes to empower the American dream.

How this Role Impacts Live Oak and its People 

The Senior Business Development Officer (SBDO), Live Oak Express (LOE) plays a pivotal role in expanding our small dollar loan program, which offers loans ranging from $10,000 to $500,000 to small business owners seeking fast and flexible funding solutions. This position is crucial in building and nurturing relationships with brokers, establishing strategic partnerships, and cross-selling to existing clients within Live Oak Bank's lending ecosystem. By driving these initiatives, the SBDO directly contributes to the growth and success of our clients and the bank. 

 

What You’ll Do at Live Oak  

 

Broker and Partnership Development: 

  • Identify, cultivate, and manage relationships with loan brokers and other intermediaries to expand the reach of the Live Oak Express program.  
  • Develop strategic partnerships to enhance loan origination channels and drive business growth.  

Cross-Selling Initiatives: 

  • Collaborate with internal teams to identify opportunities for cross-selling Live Oak Express loans to existing clients across various verticals.  
  • Educate current borrowers on the benefits and features of the Live Oak Express loan offerings to meet their evolving financial needs.  

Pipeline Management: 

  • Develop and maintain a robust pipeline of prospective clients through proactive outreach, networking, and relationship management.  
  • Utilize CRM tools to track leads, monitor progress, and ensure timely follow-up and conversion.  

Market Research and Strategy: 

  • Conduct thorough market research to identify trends, assess competitive landscapes, and uncover new business opportunities.  
  • Analyze market shifts and competitor activities to inform strategic decisions and maintain a competitive edge. 

Team Collaboration and Leadership: 

  • Work closely with internal stakeholders, including underwriting, marketing, and product development teams, to ensure alignment and support for business development initiatives.  
  • Provide mentorship and guidance to junior team members, fostering a culture of continuous learning and development. 

 

How You’ll Do it 

 

Strategic Relationship Building: 

  • Leverage exceptional communication and interpersonal skills to establish and maintain strong relationships with brokers, partners, and clients.  
  • Employ consultative sales techniques to understand client needs and offer tailored financial solutions.  

Analytical and Strategic Thinking: 

  • Apply analytical skills to interpret market data, identify trends, and develop strategies that capitalize on emerging opportunities.  
  • Demonstrate strategic thinking in planning and executing business development initiatives that align with organizational goals.  

Collaboration and Leadership: 

  • Foster a collaborative environment by working effectively with cross-functional teams to drive business objectives.  
  • Exhibit leadership qualities by mentoring team members and contributing to a high-performance culture. 

 

Required and Preferred Experience  

 

Required: 

  • Bachelor's degree in business, Finance, Marketing, or a related field.  
  • 5+ years of experience in business development, sales, or financial services, with a focus on loan products or small business financing.  
  • Proven track record of building and managing partnerships that drive business growth.  
  • Strong analytical skills with the ability to interpret market data and trends.  
  • Excellent communication, negotiation, and relationship-building skills.  

Preferred: 

  • Experience working with loan brokers and intermediaries in the financial services industry.  
  • Familiarity with small dollar loan products and the unique needs of small business owners.  
  • Advanced degree (e.g., MBA) or relevant certifications in finance or business development. 

 

Skills:  

  • Business Development and Sales Strategy 
  • Partnership and Relationship Management 
  • Market Research and Analysis 
  • Consultative Selling 
  • Pipeline Development and Management 
  • Cross-Selling Techniques 
  • Leadership and Mentorship 
  • Financial Acumen 

Our Values

  • Dedication: Possess a deep commitment to Live Oak Bank’s mission and core values, exemplified through a strong work ethic, adaptability and pride in your work.

  • Ownership: Take initiative to deliver positive results by proactively and creatively solving problems, while maintaining a high degree of quality.

  • Respect: Treat everyone wi.th courtesy, politeness, and kindness.

  • Innovation: Embrace fresh ideas and fearlessly contribute new solutions to emerging or existing problems.

  • Teamwork: Foster collaboration, accountability, and trust with others and understand that together, we do more

For a detailed overview of our employee benefits please visit: http://www.liveoakbank.com/careers/

Live Oak Bank is an Affirmative Action and Equal Opportunity Employer, Minorities/Women/Veterans/Disabled. We consider applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran status or disability. Equal access to programs, service and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify human resources at [email protected].

EEO is the Law

Commitment to Diversity
Live Oak Bank is committed to creating and maintaining a workplace in which all employees have an opportunity to participate and contribute to the success of the business and are valued for their skills, experience, and unique perspectives. This commitment is embodied in company policy and the way we do business at Live Oak Bank and is an important principle of sound business management.

The base pay range for this position is $125,000.00 - $425,000.00 per year. Compensation may also include annual bonuses and long-term incentives, subject to various metrics and company policy. A candidate’s salary is determined by several factors including travel, relevant work experience or skills and expertise.

Please note that we provide at least the minimum requirement of paid sick leave to our employees who reside in states that require employer-paid sick leave, including but not limited to Arizona, California, Colorado, District of Columbia, Maine, Maryland, Massachusetts, Michigan, Nevada, New Jersey, New Mexico, New York, Oregon, Rhode Island, Vermont, and Washington.   

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The Company
969 Employees
Year Founded: 2008

What We Do

Live Oak Bank has had the privilege of helping thousands of passionate, driven people turn their dreams into reality. These everyday heroes aren’t in it for the fortune or the fame. They’re in it to make a difference, just like we are. As one of the last banks to get a charter before the start of the Great Recession, Live Oak emerged out of the rubble of 2008 as the first bank to keep the customer at the center of the business model. We put a groundbreaking spin on what banking could be, focused on service and technology to redefine banking. Live Oak is a digital, cloud-based bank serving small business owners in all 50 states. We are the #1 SBA 7(a) lender by dollar volume* in the country and our mission is to be America’s small business bank. We aim to fulfill that mission through banking products that help business owners buy, build and expand, along with FDIC-insured checking, high-yield savings and CD accounts to grow their hard-earned money. Our family of companies under the holding and parent company Live Oak Bancshares (NYSE: LOB), and our subsidiaries, partner with businesses who share a groundbreaking focus on service and technology to redefine banking. Our mantra is to treat every customer like the only customer and our mission is to be America’s small business bank.

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