Channel Contract Development Associate/Manager

At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to help make life better for people around the world, knowing that every decision, every detail, and every day matters. Headquartered in Indianapolis, Indiana, our over 50,000 employees around the globe take on complex challenges to discover and deliver life-changing medicines, strengthen how health is understood and managed, and support the communities we serve. This is hard, urgent, selfless work—but it’s work worth doing. If you’re driven by purpose and ready to bring your best to work that truly matters for patients, we invite you to join us. 

Channel Contract Development Associate/Manager

Who we are:

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our more than 51,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world. #WeAreLilly. To learn more about Lilly, please visit us at http://bit.ly/lillycareer

Lilly offers:

• A Purposeful Career—bringing together people who discover and deliver life-changing medicines that improve peoples’ lives around the world.
• A Balance of Work and Life—creating an environment for employees to be productive in both their lives and their work.
• An Opportunity for Growth—providing opportunities for each individual to develop and advance professionally. 
• A Diverse Culture—committed to uniting individuals across cultures, and developing a comfortable, connected, environment that values diverse thought.
• A Vibrant Community—headquartered in downtown Indianapolis, Ind. — Time Magazine ranked Indianapolis a top 10 city to start a new career in.  Read more about living in Indianapolis at downtownindy.org.

This is an opportunity to build a meaningful, fast-growing career at one of the world’s leading pharmaceutical companies. The Channel Contract Development Associate/Manager plays a central role in making Lilly its customers’ preferred company while protecting shareholder value. This is achieved by effectively committing Lilly to channel contracts that balance risk and opportunity, and by drafting contractual documents that support deal structures customers clearly understand and value. The complex, rapidly changing healthcare environment requires the Channel Contract Development Associate/Manager to be a passionate, principled, agile performer who has a strong commitment for continuous learning and who is both accountable and adaptable as they work cross-functionally and proactively to lead Lilly’s contracting process with distributors, pharmacies, and other channel partners involved in making product available to patients. Project management, prioritization, and contracting acumen, including keen attention-to-detail, customer service orientation and strong communication skills are critical in developing and maintaining strong relationships with both internal and external customers and stakeholder teams. The ideal candidate is an ambitious, self-motivated, critical thinker who is skilled in legal document drafting and interpretation, issue-spotting, collaboration/teamwork and business process development. They must be comfortable interacting with and influencing all levels of audience and have a sharp focus for compliance, judgment, time management, problem-solving and building trust. Must be high-functioning, stress-tolerant and able to work in a sometimes variable, ambiguous, fast-paced, high-volume, demanding, deadline-driven environment with precision and continuous learning and improvement.

• Lead Lilly’s contracting process with distributors, pharmacies, and other channel partners involved in making product available to patients; manage the full contracting life cycle for a defined customer population, participate in strategy development and governance, and apply quality document management practices throughout
• Demonstrate knowledge of Lilly’s and Lilly Value & Access’s (LVA) vision, mission, and business strategies/goals; understand Lilly’s products and pipeline and how they bring value to the customer; know Lilly’s position in each Therapeutic Area and the supply chain for the continuum of therapies
• Display knowledge of Lilly’s competitors, including marketplace and customer-specific strategies and goals, competitive products and pipeline, and the value they bring to the customer
• Demonstrate and effectively communicate deep knowledge of channel partner(s), including the business and regulatory environments they operate in, their business model, strategies and goals, their master contracts and amendments, and their downstream customers
• Exhibit basic knowledge of business and contract law – anticipating, identifying, and appropriately mitigating potential contractual issues, and translating customer requirements into legal documents; know when to escalate to Legal for help
• Work cross-functionally with Channel Account Advisors, Channel Deal Development, LVA Legal, various Contract Management & Analytics (CMA) stakeholder teams (e.g., Government Pricing and Contract Administration), various Functional Subject Matter Experts (SMEs) (e.g., Privacy, Global Patient Safety, AI, and US Distribution), and Brand teams regarding account approach, environment, contractual opportunities and risks, and building project plans to deliver quality legal documents on time
• Create legal agreements by translating approvals into contracts that customers understand and appreciate and that protect Lilly’s interests
• Perform secondary review of legal documents created by Channel Management associates and provide relevant feedback; collaborate with cross-functional partners and teammates in management of customer deadlines
• Develop mastery of the Contract Lifecycle Management (CLM) tool sufficient to assist with training stakeholders in basic functions and processes
• Leverage AI tools and emerging technologies (e.g., generative AI, contract lifecycle management AI features) to drive efficiency, accuracy, and consistency in contract drafting, review, and analysis; contribute to the team’s evaluation, adoption, and refinement of AI-enabled workflows
• Continuously seek opportunities to improve Lilly’s people, systems, and processes; identify, test, measure, codify, and share key learnings while continually building contract-development, Channel Management, and healthcare/distribution acumen
• Inspire confidence and build trust by consistently delivering timely, accurate results and proactively managing customer contracting needs
• Operate with a team-first mindset, recognizing that the agile nature of the team requires fluid responsibilities and overlapping workstreams; willingly cross-cover, share knowledge, and step into adjacent work to ensure team-level deliverables are met regardless of individual portfolio assignment

• Bachelor’s Degree, preferably a degree that emphasizes critical thinking and problem solving (e.g., Legal, Business, Engineering, Finance)
• Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position

• Prior contracting, contract administration, paralegal, or legal support experience, ideally within healthcare, pharmaceutical, distribution, or retail/channel environments
• Commercial pharmaceutical, distributor, wholesaler, or pharmacy channel experience
• Juris Doctor (JD) or other advanced degree (preferred but not required)
• Demonstrated proficiency leveraging AI tools (e.g., generative AI, contract lifecycle management AI features) to drive efficiency in contract drafting, review, or analysis
• Experience contributing to AI tool development, prompt engineering, or AI-enabled workflow design
• Experience or coursework that clearly demonstrates analytical and/or contracting capabilities
• Professional experience in a field demonstrating project management, legal or contract acumen, or analytical reasoning
• Superior attention-to-detail, including detailed and accurate proofreading ability, catching/correcting subtle, nuanced discrepancies buried within large volumes of contract language and/or financial data tables
• Demonstrated sense of urgency and ability to prioritize quickly and deliberately in a fast-paced, deadline-driven environment
• Comfort with ambiguity and the tenacity needed to pursue and provide clarity in a rapidly evolving field
• Effective communicator – outstanding written and verbal skills
• Technically inclined sufficiently to navigate various online customer submission portals and well-versed with drafting in and using all Microsoft Office tool
• History of ownership and accountability for work product

The Channel Contract Development Associate/Manager reports to the Sr. Director, Channel Management.

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Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Qualified candidates must be authorized to be legally employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position.

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia (AMECA), Black Employees at Lilly (BE@Lilly), Chinese Culture Network (CCN), EnAble, Evolve, Lilly Indian Network (LIN), Organization of Latinx at Lilly (OLA), Pride (LGBTQ+ Allies), Veterans Leadership Network (VLN) and Women’s Initiative for Leading at Lilly (WILL).

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location.  The anticipated wage for this position is

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

#WeAreLilly