Change, Training, & Adoption Specialist

Posted Yesterday
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Novi, MI, USA
In-Office
91K-133K Annually
Senior level
Consumer Web • Information Technology
The Role
Drives enterprise AI adoption through change management, training pathways, learning programs, stakeholder engagement, readiness assessments, and adoption measurement. Develops AI enablement standards, change playbooks, communication plans, workshops, dashboards, and reporting frameworks. Partners with business, HR, technology, communications, and transformation teams to address adoption barriers, improve workforce readiness, and sustain behavioral change across the organization.
Summary Generated by Built In
A Career at HARMAN
As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.

About the Role

As a Change, Training, & Adoption Specialist (P3), you will serve as a senior individual contributor responsible for driving enterprise adoption of AI capabilities through effective change management, learning programs, and user engagement strategies. You will define and manage enterprise training pathways, AI Buddy standards, adoption frameworks, and readiness measurement approaches that enable employees to confidently embrace new ways of working. This role requires a strong combination of change leadership, learning design, stakeholder engagement, and analytics to ensure AI investments translate into sustained behavioral change and business value. You will partner across business, technology, HR, and transformation teams to accelerate AI adoption and organizational readiness at scale.
Your Team

You will be a senior individual contributor collaborating with business leaders, divisional AX teams, HR and Learning partners, AI product teams, communications teams, and end-user communities to drive AI readiness, capability building, and adoption across the enterprise.
What You Will Do

  • Define and manage enterprise AI training pathways, learning journeys, and role-based enablement programs that support workforce adoption of AI capabilities.

  • Establish and maintain AI Buddy standards, guidance, and best practices to ensure consistent and effective user support experiences.

  • Develop and execute change management strategies, communication plans, and adoption interventions that drive engagement and behavioral change.

  • Create and maintain the enterprise AI change playbook, including methodologies, templates, toolkits, and adoption frameworks.

  • Design readiness assessment approaches and adoption measurement frameworks to evaluate organizational preparedness and change effectiveness.

  • Partner with business leaders and divisional AX teams to identify adoption barriers and implement targeted interventions that improve outcomes.

  • Analyze training participation, adoption metrics, user feedback, and engagement data to continuously improve learning and change programs.

  • Collaborate with communications, HR, and learning teams to develop awareness campaigns, enablement content, and ongoing reinforcement activities.

  • Facilitate workshops, stakeholder sessions, and community-building initiatives that promote AI literacy and adoption.

  • Establish dashboards and reporting mechanisms that provide visibility into readiness, adoption trends, learning effectiveness, and value realization.

What You Need

  • Bachelor’s degree in Organizational Development, Human Resources, Business, Education, Communications, Psychology, or a related field.

  • 6+ years of experience in change management, learning and development, organizational transformation, or related disciplines.

  • Strong expertise in change management methodologies, learning program design, stakeholder engagement, and adoption strategy development.

  • Experience designing and delivering enterprise training programs, enablement initiatives, and capability-building frameworks.

  • Strong analytical skills with experience measuring adoption, readiness, engagement, and learning effectiveness through data-driven insights.

  • Proven ability to influence stakeholders, lead cross-functional initiatives, and drive organizational change in complex, fast-paced environments.

What is Nice to Have

  • Certifications in Prosci, Change Management, Organizational Development, Learning & Development, or related disciplines.

  • Experience supporting AI, digital transformation, automation, or enterprise technology adoption programs.

  • Experience with learning management systems (LMS), digital adoption platforms, survey tools, and analytics/reporting solutions.

  • Experience working in global, matrixed organizations with diverse stakeholder groups and user communities.

​What Makes You Eligible 

  • Willingness to travel 20% of the time 

  • Willingness to work in a HARMAN office located in Novi, MI or Sunnyvale, CA 3+ days per week

  • Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen. 

What We Offer

  • Access to employee discounts on world-class products (JBL, HARMAN Kardon, AKG, and more)

  • Extensive training opportunities through our own HARMAN University

  • Competitive wellness benefits

  • Tuition reimbursement

  • “Be Brilliant” employee recognition and rewards program

  • An inclusive and diverse work environment that fosters and encourages professional and personal development
     

#LI-SB1

Salary Ranges:

$ 90,750 - $ 133,100

HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Skills Required

  • Bachelor’s degree in Organizational Development, Human Resources, Business, Education, Communications, Psychology, or a related field
  • 6+ years of experience in change management, learning and development, organizational transformation, or related disciplines
  • Expertise in change management methodologies, learning program design, stakeholder engagement, and adoption strategy development
  • Experience designing and delivering enterprise training programs, enablement initiatives, and capability-building frameworks
  • Strong analytical skills measuring adoption, readiness, engagement, and learning effectiveness through data-driven insights
  • Ability to influence stakeholders, lead cross-functional initiatives, and drive organizational change in complex, fast-paced environments
  • Certifications in Prosci, Change Management, Organizational Development, Learning and Development, or related disciplines
  • Experience supporting AI, digital transformation, automation, or enterprise technology adoption programs
  • Experience with learning management systems, digital adoption platforms, survey tools, and analytics or reporting solutions
  • Experience working in global, matrixed organizations with diverse stakeholder groups and user communities
  • Willingness to travel 20% of the time
  • Willingness to work in a HARMAN office in Novi, Michigan or Sunnyvale, California at least three days per week

Harman Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Harman and has not been reviewed or approved by Harman.

  • Healthcare Strength — Healthcare coverage is described as comprehensive, often including medical, dental, and vision plans, with HSAs/FSAs and disability or life insurance also referenced. Wellbeing support such as EAP access and onsite occupational health services is also part of the package in some regions.
  • Wellbeing & Lifestyle Benefits — Lifestyle-oriented benefits include employee product discounts and region-specific perks like free fruit deliveries, Cycle to Work schemes, and meal coupons or allowances. Flexible schedules and work-from-home options are also part of the overall offering where roles and projects allow.
  • Fair & Transparent Compensation — Pay is repeatedly characterized as solid or market-aligned for many roles, with salary payments described as consistent and on time. Compensation is also tied to performance in some accounts, reinforcing a perception of basic fairness for a portion of employees.

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The Company
HQ: Stamford, CT
22,291 Employees
Year Founded: 1980

What We Do

Headquartered in Stamford, Connecticut, HARMAN (harman.com) designs and engineers connected products and solutions for automakers, consumers, and enterprises worldwide, including connected car systems, audio and visual products, enterprise automation solutions; and services supporting the Internet of Things. With leading brands including AKG®, Harman Kardon®, Infinity®, JBL®, Lexicon®, Mark Levinson® and Revel®, HARMAN is admired by audiophiles, musicians and the entertainment venues where they perform around the world. More than 50 million automobiles on the road today are equipped with HARMAN audio and connected car systems. Our software services power billions of mobile devices and systems that are connected, integrated and secure across all platforms, from work and home to car and mobile. HARMAN has a workforce of approximately 30,000 people across the Americas, Europe, and Asia. In March 2017, HARMAN became a wholly-owned subsidiary of Samsung Electronics Co., Ltd. HARMAN is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply. HARMAN offers a great work environment, challenging career opportunities, professional training and competitive compensation. Looking for a challenge where your experience is valued? Come see what you can achieve as a leader with HARMAN!

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