Change Manager

Business Change Manager

ASML US brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers - the world’s leading chipmakers - to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. Our headquarters are in Veldhoven, the Netherlands, and we have 18 office locations around the United States including main offices in Chandler, Arizona, San Jose and San Diego, California, Wilton, Connecticut, and Hillsboro, Oregon.

The Wilton Business Change Manager (BCM) is responsible for leading the people side of change for ASML’s most strategic and impactful factory initiatives relating to business processes and IT improvements within the Wilton Factory.  As part of the Operational Excellence (OE) organization you will partner closely with project leaders, subject-matter experts, IT and functional teams to ensure changes are understood, optimized, adopted and sustained.  The BCM also drives factory-wide maturity of organizational change management, embedding relevant skills and knowledge within the organization. 

Role and responsibilities

In alignment with ASML’s organizational change management methodology, the Business Change Manager is responsible for leading the people‑side of change for strategic improvement initiatives within Wilton Factory. Key responsibilities include:

Change Planning

• Define, integrate, and execute a comprehensive change plan as part of high‑impact improvement projects for Wilton Factory.
• Assess the scope, complexity, and readiness needs of each initiative and translate them into actionable change activities.
• Perform structured change impact analyses and define corresponding actions to support behavior change, readiness, and successful adoption.

Stakeholder Engagement

• Conduct stakeholder assessments to identify levels of influence, impact, and support.
• Develop and execute targeted stakeholder engagement plans.
• Serve as a trusted advisor to project sponsors and leaders, helping them understand and fulfill their role in enabling change.

Change Execution

• Identify, manage, and escalate people‑related risks and issues that may affect project deployment, collaborating with the appropriate leaders to resolve them.
• Collaborate with OE specialists, program managers, engineering, manufacturing, and support teams to ensure change management is integrated into project planning from the start.
• Translate complex technical or process changes into clear, actionable messaging tailored to technicians, engineers, and leadership.
• Support the rollout of ASML Wilton’s highest‑priority programs (e.g., process redesign, system deployments, operational transformation) by ensuring changes are clearly understood and successfully implemented at all levels.

Monitoring, Reporting & Adoption

• Report change progress, risks, insights, and adoption indicators to leadership teams.
• Measure deployment success and adoption, using defined KPIs and readiness metrics to guide corrective action.

Build Change Capability Across the Factory

• Provide training, coaching, and mentoring on change management principles, behavior adoption, and high performing team practices.
• Facilitate workshops for leaders and teams to strengthen alignment, clarify expectations, and enable effective transitions.

Education and experience

• Bachelor's degree in Organizational Development, Business Administration or related field.  Master's degree preferred
• 3+ years' experience in change management in (large) business process & IT improvements projects (e.g., ERP/ S/4HANA implementations)
• Strong communication skills
• Must be eligible to work in the U.S.

Skills

Working at the cutting edge of technology means facing new challenges every day. Success at ASML requires strong collaboration, a continuous‑improvement mindset, and the ability to adapt quickly in a fast‑paced, dynamic environment. You will work closely with cross‑functional colleagues, contribute your unique perspective, and have the autonomy and trust to determine the best approach for driving results.

To thrive in this role, you will need the following skills and competencies:

Behavioral

• Strong ability to lead the people side of change with professionalism, clarity, and empathy.
• Skilled at influencing across organizational levels, including technicians, engineers, and senior leaders, without direct authority.
• Growth mindset and resilience in a fast‑paced, high‑precision environment.
• Demonstrated ownership, accountability, and results‑driven behavior.

Organizational Change Management

• Expertise in applying structured change management methodologies to assess impacts, drive adoption, and ensure sustained behavior change across diverse functions.
• Ability to develop and execute stakeholder engagement, communication, and readiness plans tailored to multiple audiences across the factory.
• Skilled in conducting change impact assessments and translating insights into targeted actions that reduce resistance and enable smooth transitions.
• Proficient in coaching leaders and project teams on their change roles, strengthening sponsorship, alignment, and reinforcement.

Problem Solving

• Ability to learn and apply new information, tools, and methodologies quickly.
• Confidence in interpreting data, information, and documentation to support decision‑making.
• Proven ability to identify bottlenecks, assess root causes, and drive sustainable improvements.
• Strong attention to detail and a high degree of accuracy in all deliverables.

Communication & Facilitation

• Exceptional written and verbal communication skills, with the ability to distill complex information into clear, concise, audience‑specific messaging.
• Confident in facilitating workshops, discussions, and trainings for diverse groups.
• Adept at building trust, addressing resistance, and navigating difficult conversations constructively.

Execution & Adaptability

• Ability to perform effectively in a demanding environment with shifting priorities, deadlines, and expectations.
• Strong organizational skills with the ability to manage multiple tasks and follow through with minimal supervision.
• Comfortable working in a matrixed environment with multiple stakeholders, priorities, and interdependencies.
• Skilled at partnering with project managers and technical teams to integrate change management into broader program plans.

Diversity & Inclusion

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

Other information

Role within Office

Responsibilities:

• Routinely required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch. 
• Occasionally required to move around the campus.
• Occasionally lift and/or move up to 20 pounds.
• May require travel dependent on business needs.
• Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

There is potential for exposure to strong magnetic fields, high voltage and currents.

This position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.

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ASML provides reasonable accommodations to applicants for ASML employment and ASML employees with disabilities.  An accommodation is a change in work rules, facilities, or conditions which enable an individual with a disability to apply for a job, perform the essential functions of a job, and/or enjoy equal access to the benefits and privileges of employment. If you are in need of an accommodation to complete an application, participate in an interview, or otherwise participate in the employee pre-selection process, please send an email to [email protected] to initiate the company’s reasonable accommodation process.

Please note: This email address is solely intended to provide a method for applicants to initiate ASML’s process to request accommodation(s). Any recruitment questions should be directed to the designated Talent Acquisition member for the position.