Change Manager

Posted Yesterday
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Overland Park, KS, USA
In-Office
60K-90K Annually
Mid level
Cloud • Consulting
The Role
Lead organizational change for enterprise technology and product rollouts from planning through post-go-live adoption. Responsibilities include change impact and readiness assessments, stakeholder mapping, sponsor and manager coaching, communications, training needs analysis, role-based training, champion and super-user networks, resistance management, and adoption measurement. The role supports internal teams, suppliers, customers, and implementation partners while coordinating with project managers to deliver successful technology adoption.
Summary Generated by Built In

Total Comp: $60,000 - $90,000 Yearly (base + bonus)
Location: Overland Park, KS
Workplace: In person (not remote)
Company: DataMap
Client Work: www.datamap.ai/client-experience

About DataMap

DataMap.ai is an AI-first technology consulting and solutions company focused on enterprise systems and automation. We build applications, implement ERP platforms, and provide managed services and production support at scale. Our clients include Fortune 500 enterprises and high-growth companies such as Google. They rely on us to modernize operations and automate workflows in ways that produce measurable business value.

DataMap is growing fast. We value innovation and collaboration, we work with urgency, and we reward speed, precision, and accountability. Teams here have the authority to solve complex enterprise problems and deliver results.

Summary

Ready to help people adopt new technology and stick with it?

Every platform DataMap implements and every product we build changes how people work, and the change pays off only when they adopt it. As a Change Manager, you lead the people side of change on your engagements: rollouts of the partner platforms we implement (Coupa, D365, NetSuite, SAP, and Boomi), adoption of our own products (Positron, RoboApprover, Itemova EDI SaaS), and change inside DataMap itself. You prepare every group the change touches, from executives and people managers to end users, along with the suppliers, customers, and other implementation service providers outside the organization. Success means people are ready at go-live and still working the new way months later. This role is in person at DataMap's office in Overland Park, Kansas, and is not remote.

Change management is a career path at DataMap, from Change Manager to Senior Change Manager to Director of Change Management. Beyond the Director level, the path continues into executive leadership, such as DataMap's Vice President, Operations & Delivery. We promote from within, and moving up depends on performance and on the needs of the business.

Your Role and Responsibilities

Change strategy and execution

  • Plan and run the change workstream on each engagement, from the case for change through go-live and reinforcement, and build the change activities into the project plan with the project team.
  • Run change impact and readiness assessments that show how processes, tools, roles, and daily work change for every internal group and third party, and give readiness input before each go-live.
  • Draft impact assessments, stakeholder maps, communications, and training content with AI tools, and review every draft before it goes out.

Stakeholder engagement

  • Map every stakeholder group by influence and impact, from executives, people managers, and end users to suppliers, customers, and other implementation service providers, and sort the groups by stance into Allies, Opponents, Neutrals, and Adversaries to plan how you engage each one.
  • Coach sponsors and people managers to lead their teams through the change, and set up a RACI matrix (Responsible, Accountable, Consulted, Informed) for change decisions and sign-off.
  • Work with the client teams that own supplier and customer relationships to lead the change for those groups, and line up the other implementation service providers on the program behind the same timeline, messages, and training.
  • Lead the change champion networks, super-users, and trainers on your engagements: engage them often, ask what they're seeing, suggest course corrections, and keep the focus on adoption.

Communication, training, and adoption

  • Build the communication and feedback plan for each rollout, with WIIFM ("What's in it for me?") messages for each group, town halls, Q&A sessions, brown bag lunches, and pulse surveys that show what is landing.
  • Run the training needs analysis, build role-based training and job aids, deliver sessions, and set up train-the-trainer and super-user programs, including training for the suppliers and customers who have to work the new way.
  • Track adoption and proficiency after go-live, find the root cause of resistance, and add reinforcement, refresher training, or in-app guidance through digital adoption platforms such as WalkMe or Whatfix where people struggle.
  • Spot the needs your change work uncovers, such as more training, adoption support, or follow-on phases, and work with the project manager to turn them into signed orders.
Education and Experience
  • At least 3 years of experience leading organizational change management, adoption, or training on technology rollouts.
  • Bachelor's degree in a related field, or equivalent experience.
  • Working knowledge of a structured change management approach, with hands-on stakeholder mapping, impact assessments, communication plans, and resistance management on real rollouts.
  • Hands-on training experience: needs analysis, role-based materials and job aids, live and virtual sessions, and train-the-trainer or super-user programs.
  • Experience leading change for internal groups at every level and for third parties such as suppliers, customers, or other implementation service providers.
  • Clear written and verbal communication, with the ability to explain a system or process change in the terms each group cares about.
  • Regular use of AI assistants (such as ChatGPT, Claude, or Copilot) in your daily work.
  • Ability to work in person at DataMap's office in Overland Park, Kansas. This role is not remote.
  • Knowledge of established change models, especially Lewin's change model and Kotter's 8 steps, as well as Prosci's ADKAR model, the Bridges Transition Model, the McKinsey 7-S Framework, or force field analysis, is a plus. Prosci or CCMP certification is a strong plus.
  • Experience with SaaS or ERP rollouts (such as Coupa, NetSuite, SAP, Oracle, or Microsoft Dynamics 365) is a plus.
Benefits & Perks
  • Total compensation of base salary plus bonus.
  • Unlimited vacation and a flexible work environment.
  • Free catered lunch on Fridays at headquarters.
  • On-site gym at headquarters.
  • 401(k) with employer match.
  • Health insurance with generous employer contribution.
  • Dental, life, and disability insurance.
  • Hands-on mentorship and career development opportunities.

If you're eager to learn and grow, apply even if you don't meet every requirement.

Skills Required

  • At least 3 years of experience leading organizational change management, adoption, or training for technology rollouts
  • Bachelor's degree in a related field or equivalent experience
  • Working knowledge of structured change management approaches, including stakeholder mapping, impact assessments, communication plans, and resistance management
  • Hands-on training experience, including needs analysis, role-based materials, job aids, live or virtual sessions, and train-the-trainer or super-user programs
  • Experience leading change for internal groups and third parties such as suppliers, customers, or implementation service providers
  • Clear written and verbal communication skills
  • Regular use of AI assistants such as ChatGPT, Claude, or Copilot
  • Ability to work in person at the Overland Park, Kansas office
  • Knowledge of established change models, including Lewin, Kotter, Prosci ADKAR, Bridges, McKinsey 7-S, or force field analysis
  • Prosci or CCMP certification
  • Experience with SaaS or ERP rollouts such as Coupa, NetSuite, SAP, Oracle, or Microsoft Dynamics 365
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The Company
HQ: Kansas City, MO
22 Employees
Year Founded: 2014

What We Do

DataMap is a technology and services company focused on helping customers maximize their investment in cloud systems. We are Source-to-Pay experts. Proud, Certified Coupa implementation partner and Platinum CoupaLink Partner.

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