Senior Change Manager

Total Comp: $90,000 - $140,000 Yearly (base + bonus)
Also Known As: Change Management Lead
Location: Overland Park, KS
Workplace: In person (not remote)
Company: DataMap
Client Work: www.datamap.ai/client-experience

DataMap.ai is an AI-first technology consulting and solutions company focused on enterprise systems and automation. We build applications, implement ERP platforms, and provide managed services and production support at scale. Our clients include Fortune 500 enterprises and high-growth companies such as Google. They rely on us to modernize operations and automate workflows in ways that produce measurable business value.

DataMap is growing fast. We value innovation and collaboration, we work with urgency, and we reward speed, precision, and accountability. Teams here have the authority to solve complex enterprise problems and deliver results.

Ready to set the change strategy for enterprise transformations?

Every platform DataMap implements and every product we build changes how people work, and the change pays off only when they adopt it. As a Senior Change Manager, you lead the people side of DataMap's largest programs and transformations and are accountable for their change strategy and adoption results. The programs include rollouts of the partner platforms we implement (Coupa, D365, NetSuite, SAP, and Boomi), adoption of our own products (Positron, RoboApprover, Itemova EDI SaaS), and change inside DataMap itself. You advise executive sponsors, lead the change managers on your programs, and plan the change for every internal group and for the suppliers, customers, and other implementation service providers each program reaches. This role is in person at DataMap's office in Overland Park, Kansas, and is not remote.

Change management is a career path at DataMap, from Change Manager to Senior Change Manager to Director of Change Management. Beyond the Director level, the path continues into executive leadership, such as DataMap's Vice President, Operations & Delivery. We promote from within, and moving up depends on performance and on the needs of the business.

Change strategy and execution

• Define the change strategy and integrated change plan for each program with program leadership, covering sponsorship, the case for change, the transition, and how the new way is reinforced and sustained.
• Run program-level impact, readiness, and stakeholder assessments across every internal group and third party the program affects, and weigh the forces for and against the change to plan countermeasures.
• Set up the AI workflows your programs run on, such as prompt libraries for impact assessments, communications, and training content, sentiment analysis of pulse surveys, and adoption analytics. Measure the gains and bring what works to the Director of Change Management.

Stakeholder engagement

• Advise executive sponsors and people managers on leading their organizations through the change, and present readiness and adoption risk to steering committees.
• Set the third-party change strategy with the client leaders responsible for each relationship: segment suppliers and customers, time each onboarding wave to the internal go-live it depends on, and agree with the other implementation service providers who owns which change, training, and communication work.
• Lead and coach the change managers on your programs, along with the champion networks, trainers, and client and vendor teams that carry the change.
• Find expansion needs across your programs, such as more training, adoption support, or follow-on phases, and pursue them with program leadership and Sales.

Communication, training, and adoption

• Set each program's communication and feedback plan: WIIFM ("What's in it for me?") messaging for each group, town halls, Q&A sessions, brown bag lunches, two-way pulse surveys, and a RACI matrix (Responsible, Accountable, Consulted, Informed) for change decisions.
• Own the training strategy for each program, from the needs analysis across every impacted role to the curriculum, delivery mix, train-the-trainer and super-user model, and proficiency measures, for internal users and third parties alike.
• Track adoption, proficiency, and sustained usage on program dashboards, find the root cause of resistance at program scale, and adjust the plan.

• At least 6 years of experience leading organizational change management or technology adoption, including leading other change managers.
• Bachelor's degree in a related field, or equivalent experience.
• A track record of program-level change on enterprise system rollouts, measured in adoption, proficiency, and sustained usage.
• Experience setting the training strategy for large rollouts and leading change for third parties such as suppliers, customers, or other implementation service providers alongside a client's own teams.
• Experience advising executive sponsors and presenting to steering committees.
• Strong stakeholder management, conflict resolution, and resistance management skills.
• Experience building AI tools into a change team's workflow and measuring the results.
• Ability to work in person at DataMap's office in Overland Park, Kansas. This role is not remote.
• Knowledge of established change models, especially Lewin's change model and Kotter's 8 steps, as well as Prosci's ADKAR model, the Bridges Transition Model, the McKinsey 7-S Framework, or force field analysis, is a plus. Prosci or CCMP certification is a strong plus.
• Consulting or professional services experience, and SaaS or ERP rollouts (such as Coupa, NetSuite, SAP, Oracle, Microsoft Dynamics 365, or Salesforce), are a plus.

• Total compensation of base salary plus bonus.
• Unlimited vacation and a flexible work environment.
• Free catered lunch on Fridays at headquarters.
• On-site gym at headquarters.
• 401(k) with employer match.
• Health insurance with generous employer contribution.
• Dental, life, and disability insurance.
• Hands-on mentorship and career development opportunities.

If you're experienced and have strong change leadership instincts, apply even if you don't meet every requirement.