Change Management Specialist

Pivot Strategies is revolutionizing internal communications. Leading with expertise and curiosity, we bring momentum with communications campaigns that engage. Our clients are a dream list of the world’s most admired companies. And our team is the best in the business - we are bred corporate, gone agency. We create clarity. We are Pivot.

Our values:

• Positive mental attitude: We start with yes, we love to learn and enjoy a challenge.
• Better is possible: We uphold premium standards, always put in the extra effort and go above and beyond.
• Self-care is non-negotiable: We lead with kindness and respect for each other and our clients. We take care of our own wellbeing first and foremost, which enables us to do better work. Flexibility is celebrated and supported. We bring our whole selves to work.
• Be the change: We are quick learners, embrace change and adapt quickly.
• Unapologetically hungry: We are excited by growth and always looking for opportunities.

Job description:

We’re seeking a tactical, ambitious, and adaptable OCM Specialist to join our growing team. In this role, you’ll be responsible for supporting the delivery of organizational change and communications strategies that drive business adoption and employee engagement—particularly in fast-paced, IT-enabled environments. This is an ideal role for someone with 3–5 years of experience who thrives on multitasking, takes ownership of deliverables, and enjoys being at the intersection of people, process, and data.

Things to note:

• This is a remote contractor position.
• Some on-site work may be required at client locations or at the Pivot office, depending on client needs. While Pivot offers flexibility, client requirements ultimately guide work arrangements.
• The role may involve extended periods of computer work, virtual collaboration, and occasional in-person meetings.

Pivot embraces diversity and equal opportunity. We are committed to creating an inclusive, collaborative environment that benefits our clients, our team, and the broader community. Contractor selection is based on qualifications, merit, and business needs.

How you’ll make an impact:

• Deliver with precision: Support execution of change management and communication activities that drive stakeholder readiness, employee engagement, and user adoption.
• Support strategy with action: Assist senior team members in developing stakeholder assessments, change impact summaries, and engagement plans—while proactively moving tasks forward.
• Stay organized and proactive: Manage daily project tasks, help track deadlines, and contribute to keeping the work on schedule and aligned.
• Assist with deliverables: Help create and format decks, talking points, FAQs, and reports—ensuring content is clear, professional, and aligned to project goals.
• Work with data confidently: Use Excel to organize and analyze stakeholder or survey data (e.g., pivot tables, VLOOKUPs); automate basic reporting for PowerPoint and status decks.
• Track and measure impact: Help monitor adoption, engagement, and readiness metrics; prepare summary reports and flag key trend.

Why we’ll love you:

• You’re a self-starter with 3–5 years of experience in organizational change management, internal communications, or a related field.
• You’re hands-on, detail-oriented, and love making things happen—you don’t wait to be told what to do.
• You bring knowledge of change management frameworks (like Prosci) and understand the practical side of enabling change at scale.
• You’re a strong communicator—clear, concise, and able to adjust tone and messaging for different audiences.
• You’re data- and tech-savvy: skilled in Excel (pivot tables, formulas, formatting), PowerPoint (polished visuals, templates), and fluent in managing SharePoint or Google Drive.
• You’re a strong multi-tasker, comfortable switching between tasks and projects without losing focus or quality.
• You’re excited to grow your skills in a fast-moving consulting environment and are eager to contribute to a high-performing team.