The Role
Lead the human side of large-scale IT and business transformations: design and deliver change strategies, conduct impact and readiness assessments, manage stakeholder engagement and communications, build training and change champion networks, track adoption metrics, mitigate resistance, and integrate change management into project delivery to ensure sustained adoption and business benefits.
Summary Generated by Built In
Job Summary
We're hiring a Change Management Project Manager | Rosebank (Hybrid) | Start 1 July 2026
Are you a people-first change leader who knows how to bring an organisation on a transformation journey? We're looking for an accomplished Change Management Project Manager to drive the human side of large-scale IT and business transformation — from impact assessments and stakeholder engagement to training, adoption tracking, and building change champion networks. You'll design and deliver change strategies that minimise resistance, maximise adoption, and ensure new systems and ways of working truly stick. The ideal candidate is culture-savvy, highly structured, and metrics-driven, with deep knowledge of OCM methodologies, a strong understanding of behavioural change, and the ability to influence from the boardroom to the shop floor (SAP environment experience a plus). If you're passionate about making change land — not just happen — we'd love to hear from you.
Key Responsibilities:
• Develop and implement project-specific change management strategies and plans aligned to project and business objectives.
• Conduct change impact assessments and business readiness evaluation.
• Design and implement communication and stakeholder engagement strategies.
• Lead the creation and delivery of project-related training and capability-building initiatives.
• Manage stakeholder engagement, including executives, managers, and end-users.
• Identify and mitigate resistance to change and project risks.
• Establish and track change adoption metrics (adoption, usage, proficiency).
• Integrate change management into project delivery frameworks.
• Build and manage change champion networks, as per business best practices.
• Develop and maintain adoption metrics and reporting dashboards.
Requirements
Experience and Skills:
• Culture savvy.
• Excellent communication, facilitation, and stakeholder engagement skills.
• Proven experience with large IT/IM and business transformation programs.
• Strong knowledge of OCM methodologies.
• Strong understanding of behavioral change and organisational culture.
• Proven experience in change management and digital transformation projects.
• Experience in an SAP environment is preferable.
Ideal Profile:
• Strong influencer with the ability to engage at all organisational levels.
• Experience in driving the adoption of digital / system implementations.
• Able to balance people, process, and technology change.
• Highly structured and metrics-driven in approach.
• High adoption and user engagement levels
• Minimal resistance and disruption during projects.
• Effective stakeholder alignment and communication.
• Realisation of business benefits linked to change initiatives.
Skills Required
- Proven experience with large IT/IM and business transformation programs.
- Strong knowledge of organizational change management (OCM) methodologies.
- Strong understanding of behavioral change and organisational culture.
- Excellent communication, facilitation, and stakeholder engagement skills.
- Ability to influence and engage stakeholders at all organisational levels.
- Experience designing and delivering training and capability-building initiatives.
- Experience establishing and tracking change adoption metrics and reporting dashboards.
- Proven experience in change management and digital transformation projects, driving adoption of digital/system implementations.
- Experience in an SAP environment.
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The Company
What We Do
Intuate Group offers technology and talent solutions including digital transformation, customer experience management, contact centre, data centre solutions, and staffing services. Their services are designed to help clients achieve strategic and operational objectives through the alignment of people, processes, and technology.
