Job Title:
About Us
“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery.
WHY JOIN CAPCO?
You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.
MAKE AN IMPACT
Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.
#BEYOURSELFATWORK
Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.
CAREER ADVANCEMENT
With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.
DIVERSITY & INCLUSION
We believe that diversity of people and perspective gives us a competitive advantage.
Job Description:
Role:
Purpose of the Role & Responsibilities
Purpose of the Role & Responsibilities:
The Change & Implementation Officer will support the business in adopting the new BFA operating model, ensuring roles, responsibilities, and control overlays are clearly defined and embedded. The role bridges business process design, governance, and organisational change.
Key Responsibilities:
Define and agree end-to-end BFA process taxonomy and RACI.
Develop and implement new control overlays aligned with BFA process flows.
Facilitate agreement of roles and responsibilities across Run-the-Bank and Change-the-Bank activities.
Work with business and technology teams to validate new process handoffs.
Ensure training, documentation, and adoption activities are executed ahead of go-live.
Support go-live readiness assessments and post-implementation reviews.
Direct Reports:
Control:
· Ensure all process and control documentation aligns with Group Finance and BRCM standards.
· Maintain change logs, sign-off documentation, and governance packs.
Management of Risk:
· Identify and mitigate operational risks linked to process transition and control design.
- Ensure all new processes meet audit and compliance requirements before go-live.
Stakeholder Management:
· Engage business leads, process owners, and control functions to agree TOM design.
· Collaborate with programme and entity teams to ensure consistent implementation.
· Facilitate alignment between Finance, Data, and Technology workstreams.
Essential Experience & Competencies
Business
· Proven experience in Finance change management or TOM design.
· Strong understanding of finance processes, controls, and reporting frameworks.
· Excellent stakeholder engagement and facilitation skills.
· Strong governance and documentation discipline.
· Experience supporting large-scale process or system transformation.
Top Skills
What the Team is Saying
What We Do
Capco, a Wipro company, is a global management and technology consultancy specializing in driving transformation in the energy and financial services industries. Capco operates at the intersection of
business and technology by combining innovative thinking with unrivalled industry knowledge to fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance,
and the energy sector. Capco’s cutting edge ingenuity is brought to life through its award-winning Be Yourself At Work culture and diverse talent.
TRUSTED ADVISORS - Our collaborative and entrepreneurial approach position us as trusted long-term partners to our clients.
DEEP EXPERTISE - Clients look to us for clear guidance, proven expertise, and the support they need to set their companies up for success.
DISRUPTIVE SOLUTIONS- We do not provide off -the-shelf answers to clients’ challenges. Instead, we work in close collaboration to understand the issues, and craft disruptive, bespoke solutions.
ACCOUNTABILITY AND OWNERSHIP - We recognize every client has distinct needs and expectations, and we take ownership and accountability for the solutions we design, build, and deliver.
Why Work With Us
We support and encourage an inclusive culture, entrepreneurial outlook and independent thinking. Capco is not about organizational charts and rigid hierarchies – we want all employees to feel that Capco is their firm to own and run. We believe diversity powers innovation. Be Yourself At Work (#BYAW) is an integral and underlying part of our culture
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Capco Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
